The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply.
Essential Job Functions
Follow and promote all company customer service programs.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise.
Assist managers and/or installer service specialists in serving the professional customers as needed and directed.
Complete assigned company training relevant to position.
Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee.
Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions.
Process exchanges and returns for credit in a friendly manner, and in accordance with company policies and procedures.
Address and resolve customer complaints in a friendly manner.
Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.
Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after corresponding training is completed and company requirements are met.
Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.)
Occasionally drive a delivery vehicle to make deliveries (Driving record must meet the company mandated driving eligibility requirements) when business needs dictate.
All other duties as assigned.
Skills/Education/Knowledge/Experience/Abilities
Required:
Ability to quickly match alphanumeric sequences
Ability to provide outstanding, friendly and professional customer service
Must be able to multitask, handling customers on the phone and in the store at the same time
Desired:
Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service
ASE certification
Fluency in multiple languages (Spanish is highly desired)
Total Compensation Package:
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call 417-862-2674, ext. 68901, and provide your requested accommodation, and position details.
Parts Specialist • Fayetteville, NC, United States
Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based... Show more
Please note that this position requires that you travel to different states and overnight stays will be required.You must have your own transportation.Most travel time and mileage is paid- ask for ... Show more
At maurices, we're all about feel-good fashion for real life.We're committed to our service with style promise and to offering affordable fashion that takes women from workday to weekendand all of ... Show more
Why would you want to be a Package Handler with UPS? How about: No Experience Required; Work on your schedule as Part-Time, Full-Time and Seasonal; Generous Weekly Pay; Shifts available 24/7; Medic... Show more
The Salvation Army welcomes all Warehouse Worker candidates to join the mission in 'Doing The Most Good'.With amazing benefits and perks including Full Health Coverage, PTO, Retirement, Competitive... Show more
FedEx is inviting candidates to assist in moving the world forward as a PT or FT Package Handler.In return, FedEx helps Team Members move forward with generous hourly and salaried pay structures, b... Show more
Requisition ID:243309 Locations:Lumberton; Pembroke Pay Range:$181.Schedule:6AM Until Completion (Weekends Required) This position will service the Lumberton/Pembroke areas! Uncap Your Potential at... Show more
Join the American Red Cross and Be a For for Good! If you are committed to changing the world one community at a time, while enjoying great pay and a flexible work schedule, ARC is for you! Current... Show more
There are 75,000+ reasons to join Delta Airlines - every current employee has their own.You will keep climbing with complete Compensation & Benefits, amazing Growth & Development and unmatched Trav... Show more
Technical And Logistical Services Support Sme (Tlsss).Company: Sugpiat Defense Salary: DOE.Reports To: Program Manager Job Locations: US-FL-TAMPA & US-NC-FAYETTEVILLE.Overview: Sugpiat Defense is d... Show more
ALDI welcomes Stocker candidates to experience MORE! Part-time, full-time and seasonal positions need to be filled ASAP.Frequently recognized as an employer of choice, ALDI offers generous wages an... Show more
Be the backbone of our operation.As a Material Handler, you'll ensure products and materials move efficiently through our warehouse—keeping everything organized, accessible, and on track for delive... Show more
Residential Mortgage Inspector.FAR Inspections is actively seeking a reliable independent contractor to perform residential mortgage inspections in Harnett County, North Carolina and surrounding co... Show more
Descriptions & requirements Job Description Service Operations Warehousers are critical to our success at FritoLay! Our Service Operations Warehousers are responsible for a variety of typical w... Show more
PRIMARY FUNCTION:Primarily responsible for assisting with maintaining stock and inventory for parts room, completing necessary paperwork and tracking incoming and outgoing product.Performs all work... Show more
Manage Material in the Central Issue Facility for a SOF unique equipment.This includes receiving, issue, storage, inventory, and disposition of various items.Ensures the execution and continuous im... Show more
Unbottle Your Potential at Pepsi Bottling Ventures!.At Pepsi, we spread home-grown joy, in our special Pepsi Bottling Ventures way! Pepsi Bottling Ventures is the nation's largest private bottler a... Show more
Job Description**: As a Freight Handler at FedEx, you will be responsible for managing the movement of freight within the warehouse.This includes loading and unloading trucks, organizing freight, a... Show more
Road Warrior* Are you a Road Warrior? K&B Transportation is hiring for our Road Warrior fleet.Drivers on this option go out for 2 months at a time and then go home for ten days! Our Road Warr... Show more
USA Truck, a Certified Top Pay Carrier, offers enhanced benefits and high earning power for existing CDL-A truck driving teams.Bring your established team’s experience to USA Truck and enjoy earnin... Show more
){kind=logo}
