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Relax and Smile Dental Care
Front Office Manager / Patient Treatment CoordinatorRelax and Smile Dental Care • Miami, FL, US
Front Office Manager / Patient Treatment Coordinator

Front Office Manager / Patient Treatment Coordinator

Relax and Smile Dental Care • Miami, FL, US
30+ days ago
Salary
$23.00 hourly
Job type
  • Full-time
Job description

Front Office Manager / Treatment Coordinator

We are seeking a confident, patient-focused Front Office Manager & Treatment Coordinator with proven sales experience in a dental clinic to join our growing practice. Experience in a med spa environment is a strong plus. This role is ideal for someone who excels at building trust, presenting treatment plans, and driving case acceptance while supporting a high-performing clinical team.

What You’ll Do

  • Present treatment plans with clarity and confidence, building trust and demonstrating value to patients

  • Guide patients through complex treatment options, answer questions, and create affordable financial arrangements

  • Actively drive treatment acceptance using consultative sales skills

  • Participate in daily morning huddles, sharing key patient insights and same-day treatment opportunities

  • Maintain accurate and detailed patient records, ensuring all signed treatment plans are properly scanned and documented

  • Schedule appointments strategically to maximize provider time and office productivity

  • Conduct follow-ups for unscheduled treatment plans and deliver monthly progress and production reports

  • Foster teamwork, communication, and operational excellence across the practice

What We’re Looking For

  • Required: Sales experience in a dental clinic with a strong track record of treatment acceptance

  • Plus: Experience in a med spa or aesthetic practice

  • Strong knowledge of dental procedures and terminology

  • Exceptional communication, presentation, and relationship-building skills

  • Professionalism, integrity, reliability, and attention to detail

  • Leadership mindset with the ability to motivate patients and team members

Why Join Us

  • Competitive hourly pay: $22.00 – $28.00 per hour, based on experience

  • Supportive, patient-centered, and collaborative work environment

  • Opportunities for career growth and professional development

  • No weekends — enjoy a healthy work-life balance

Job Details

  • Job Type: Full-time

  • Schedule:

    • 8-hour shifts

    • Monday to Friday

    • No weekends

Benefits

  • Dental insurance

  • Employee discounts

  • Paid time off & paid sick time

  • Flexible schedule

  • Free parking

  • Paid training & on-the-job training

  • Professional development assistance

  • Opportunities for advancement

Experience Requirements

  • Dental treatment planning: 2+ years (Required)

  • Dental terminology: 3+ years (Required)

  • Open Dental software: 1+ year (Preferred)

  • Dental sales experience: Required (2 years)

Language

  • English (Required)

  • Spanish (Preferred)

Location

  • Miami, FL 33132

  • Ability to commute: Required

  • Work location: In person


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Front Office Manager / Patient Treatment Coordinator • Miami, FL, US

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