Love ice cream and leading a team? Sweet Cow is looking for friendly, high-energy Shift Leads who can keep things fun, organized, and running smoothly. If you're a natural leader who thrives in a fast-paced environment and knows how to inspire a crew, this role is for you! Our mission is simple: Make the best-tasting ice cream, served by the friendliest scoopers in the cleanest shops on the planet.
We value community, kindness, contribution, and growth. Whether you're building a career or stepping into leadership for the first time, Sweet Cow is the perfect place to grow with an amazing team.
Why You'll Love It Here:
Sweet Leadership Lead amazing teams and keep the good vibes going! Sweet Shop Energy Fast-paced, people-focused, and never boring Sweet Perks FREE ice cream every shift + discounts for friends & fam Sweet Growth Expand your leadership skills & grow with the company
What You'll Do:
Lead your shift coach, support, and inspire your team as we scoop, serve & engage with customers Keep the shop on point delegate to uphold our standards for cleanliness, organization, and efficiency Be a team coach lead by example, and maintain positive momentum Oversee transactions ensure smooth, accurate POS and cash handling Be the vibe create and foster a fun, memorable experience for customers and crew Problem-solve and communicate support your team and solve real-time issues Open and close the shop take responsibility for key daily operations
Your Contribution and Responsibilities:
Focus on Customers and Community
Execution
Communicate with Impact
Grow With Us!
Assistant and General Manager build and grow strong shop teams and community relationships
What We Need from You:
Can work at least 3 shifts per week (15+ hrs) Open availability. We need team members with flexible availability.
Regardless of how many shifts you want to work, your availability must include:
4 daytime shifts (open-4 pm) Mon-Fri
OR
2+ closing shifts Mon-Thu, 2+ closing shifts Fri-Sun, and 1+ daytime shifts Sat-Sun
Able to lift up to 50 lbs & stand for the full shift 18+ years old Commitment to schedule adherence, continued training, and growth
Have at least six months of experience delegating and/or coordinating the tasks of two or more employees
Have at least six (6) months of experience in a related service industry
Compensation:
$23 per hour ($15.00 per hour + $8.00/hr average in tips)
Perks & Benefits:
Free ice cream every shift plus off-duty discounts
Discounted employee merch store
50% employer-paid health insurance for qualifying employees
Dental and Vision plans available (employee-paid)
Paid sick leave as outlined in HFWA
401K with a 4% match
Ready to join the sweetest team in town? Apply now & let's make some magic!
Applications accepted on an ongoing basis.
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