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Johnson Health Tech Companies
Inside Sales CoordinatorJohnson Health Tech Companies • Minneapolis, MN, United States
Inside Sales Coordinator

Inside Sales Coordinator

Johnson Health Tech Companies • Minneapolis, MN, United States
30+ days ago
Salary
$20.00 hourly
Job type
  • Full-time
Job description

Inside Sales Coordinator

Pay: $20 - $25 per hour, based on experience.

Hours: 8am-5pm, Mon-Fri

Location: 10759 Hampshire Ave S. Bloomington, MN 55438

Position Overview:

The Inside Sales Coordinator will assist the JFW Commercial Sales Team by providing various administrative and operational support to ensure a smooth and efficient delivery of products to our customers.

Responsibilities:

Administrative Sales Support:

  • Assist with quote creation, customer proposal creation, presentations, and distribution to customers as needed
  • Manage the commercial CRM (Customer Relationship Management) system by:
    • Assign sales leads
    • Set up new users and train new Commercial Account Managers
  • Maintain retail referral program:
    • Oversee distribution of leads
    • Contact Commercial Account Managers (CAMs) as needed to update their lead status and track wins/losses and report for commissionable purposes
  • Coordinate lead generation for CAMs:
    • Assist in scheduling appointments
    • Manage all lead generation systems; qualify and distribute warm leads to sales team
    • Hit assigned monthly targets for new lead generation
    • Find and qualify new opportunities. Introduce the company and solutions to the customer and warm the relationship and opportunity to pass to outside sales

Operational Support:

  • Facilitate the steps through delivery of items are finalized.
    • Provide oversight on submitted orders for accuracy in product, customer information, payment terms, etc.
    • Communicate ETAs, shipping updates, delivery timelines, and site readiness
    • Own the communication between the customer, operations, sales, and installation
    • Manage unforeseen delays and site readiness issues and communicate to all necessary parties
  • Service coordination and management:
    • Oversee all open service needs for the assigned sales team
    • Provide communication and coordination with the service team and 3rd party to achieve resolution
    • Establish a continuous line of communication with the customer and sales as the process progresses to resolution at every step of the process
    • Own the process from identification of issue through resolution with communication to all parties
  • Accounts Receivable (AR) Management:
    • Coordinate open accounts receivables between sales, accounting, and the customer and updating the status on AR document
    • Proactively contact the customer for updates on payment status and collecting payments as needed
    • Provide W9, COIs, invoices, etc. as needed to assist with swift payment
  • Performs other duties as assigned

Requirements:

Education:

  • High school degree or equivalent required
  • Additional training in administration, business or other related courses is preferred

Experience:

  • Previous administrative experience and/or background is required

Other Requirements:

  • Basic working experience with Microsoft Office programs including Word and Outlook
  • Experience working with adobe and/or other publishing software
  • Strong organizational skills
  • Must be punctual and reliable

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:

  • Health & Dental Insurance
  • Company paid Life Insurance
  • 401(k)
  • Paid Time Off benefits
  • Product discounts
  • Wellness programs

Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.

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Inside Sales Coordinator • Minneapolis, MN, United States

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