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Pollo Campero
shift GerentePollo Campero • New York, NY, United States
shift Gerente

shift Gerente

Pollo Campero • New York, NY, United States
30+ days ago
Salary
$23.00 hourly
Job type
  • Full-time
Job description

Shift Manager Role

The shift manager plays an important role in the training, development, and direction of the crew. Serves as a fundamental part of the leadership team, helps the restaurant serve the tastiest chicken and coordinates a smooth operation from start to finish to provide an exceptional customer experience.

Responsibilities

  • Plan your shifts
  • Verify compliance with procedures and protocols
  • Attend to and resolve problems that arise in the restaurant operation
  • Assist the General Manager
  • Train and lead a team without supervision
  • Get involved in the operational and technical training of employees
  • Maintain a positive atmosphere of teamwork and energy
  • Verify customer satisfaction/Handle customer complaints
  • Apply a mindset of continuous improvement to processes and procedures
  • Open/close restaurant
  • Help with inventory (record)
  • Help with staffing needs
  • Help with controllables and manpower: maintains general standards of sanitation, health, cleanliness, and safety for food preparation areas, kitchen services, and dishes and utensils.
  • Follow and comply with all safety rules, policies, and procedures.

Expected Behaviors

  • Be OBSESSED with service
  • Friendly and welcoming attitude / Model customer orientation to other employees
  • Anticipate and prevent problems with a proactive attitude
  • Energetic team leader
  • Must have excellent interpersonal communication skills to work with others
  • Sense of urgency
  • Attention to detail
  • Proactively help where most needed in the restaurant

Pay Rate

USD $23.00/Hr.

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Shift Gerente • New York, NY, United States

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