The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently.
This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed. Our center city Philadelphia, PA store is located at 108 South 16th Street Philadelphia, PA 19102.
Able to independently execute all BOM-level administrative and operational tasks. Bakery is fully staffed, trained, and operating at high standards. Strong culture of accountability and consistency. Acts as a reliable operational leader during any coverage scenario. Demonstrates clear readiness and upward mobility toward a BOM role.
1+ year leadership experience in restaurant, retail, or hospitality operations. Strong operational discipline and attention to detail. Ability to coach and develop hourly team members. Comfortable working in fast-paced, high-volume environments. Ability to perform all bakery roles during peak business periods. Strong communication and problem-solving skills.
Competitive pay + bonus eligibility. Medical, dental, vision & pet insurance. Paid vacation + wellness days. Career development pipeline into BOM leadership. Free cookies every shift. Fun, fast-paced team culture.
Insomnia Cookies complies with Philadelphia's Fair Chance Regulations.
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!
Assistant Store Manager • Philadelphia, PA, United States
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