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Lithia
Sales RepresentativeLithia • Mesquite, TX, United States
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Sales Representative

Sales Representative

Lithia • Mesquite, TX, United States
15 days ago
Job type
  • Full-time
Job description

Mesquite Kia

What You'll Do:

  • Greet customers in a prompt, friendly and professional manner.
  • Provide professional product presentations to all customers.
  • Offer and accompany customers on vehicle demonstration ride(s).
  • Develop and prospect new business continuously.
  • Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
  • Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
  • Schedule customer appointments daily.
  • Assist customer during write up process ensuring it is a non-confrontational experience.
  • Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
  • Attend and actively participate in daily sales and training meetings
  • Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
  • Maintain appearance and cleanliness of vehicle lot and showroom.
  • Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
  • Upon sale, introduce customer to Service department following Sales 2 Service process.
  • Obtain all appropriate licensing as required by state law (if applicable) following the states written policy.
  • Train assigned salesperson for 60 days daily on your store's sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.
  • Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.
  • Communicate regularly with program coordinator and submit monthly meeting and activity information. Attend mentor trainings as necessary.
  • Assist trainee to meet performance expectations as laid out in their job description.

What You'll Bring:

  • Strong attention to detail
  • Sense of urgency
  • Excellent communication
  • Typing ability to type efficiently to enter accurate information into tracking system
  • Mathematics ability to solve basic math calculations.
  • Basic computer skills
  • Acceptable driving record and a valid driver's license in your state of residence
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Sales Representative • Mesquite, TX, United States

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