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Hendrick Medical Center
Scheduling Rep, Hendrick Clinic CardiologyHendrick Medical Center • Abilene, TX, United States
Scheduling Rep, Hendrick Clinic Cardiology

Scheduling Rep, Hendrick Clinic Cardiology

Hendrick Medical Center • Abilene, TX, United States
8 days ago
Job type
  • Full-time
Job description

Scheduling Representative

The Scheduling Representative is responsible for making appointments for patients following medical practice procedures. Tasks may be integrated into other positions such as receptionist; registration clerk; or medical assistant.

Job Requirements

Minimum Education

  • High school diploma or general equivalency diploma (GED)
  • Minimum Work Experience

    • Minimum one year of experience in an appointment scheduling position

    Required Licenses/Certifications

    Required Skills; Knowledge; and Abilities

    • Knowledge of medical practice protocols related to scheduling appointments
    • Knowledge of manual/computerized scheduling systems
    • Knowledge of customer service principles and techniques
    • Skill in communicating effectively with physicians/clinicians about scheduling preferences
    • Skill in maintaining master appointment schedule via manual or computerized means
    • Skill in producing reports about appointment patterns as needed
    • Ability to multitask effectively; dealing with phone calls; in-office patients; staff; and others pleasantly
    • Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency
    • Ability to analyze situations and respond appropriately
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Scheduling Rep, Hendrick Clinic Cardiology • Abilene, TX, United States

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