Talent.com
The Judge Group
Field PLC Customer Support ManagerThe Judge Group • Baltimore, MD
No longer accepting applications
Field PLC Customer Support Manager

Field PLC Customer Support Manager

The Judge Group • Baltimore, MD
30+ days ago
Salary
$95,000.00 yearly
Job type
  • Permanent
Job description

PLC Support Manager –

PLC Support Manager will support customers using our industrial machinery. This role is hands‑on, customer‑facing, and serves as the primary technical contact for troubleshooting PLC, mechanical, and equipment performance issues. You’ll also provide light leadership for a small team of field service technicians. This is a local, non‑traveling role focused on real-time problem solving.

What You’ll Do

  • Lead customer support for machinery issues via phone/email
  • Troubleshoot PLC and mechanical problems (Siemens/Allen‑Bradley preferred)
  • Schedule and coordinate field technicians for service calls and startups
  • Guide customers through fixes to reduce downtime
  • Document issues and trends for continuous improvement
  • Provide light supervision for a team of three service techs
  • Collaborate with engineering, operations, and sales to resolve issues and share field insights

What You Bring

  • Technical background in industrial machinery, automation, PLCs, and mechanical troubleshooting
  • Strong communication skills with non‑technical customers
  • Experience in technical support or service coordination
  • Basic leadership experience preferred
  • Strong organization and follow‑up skills
#JDP
Create a job alert for this search

Field PLC Customer Support Manager • Baltimore, MD

Similar jobs

Field Service Coordinator

Barry WehmillerBaltimore, MD, United States
Full-time

BW Papersystems, part of the Barry-Wehmiller Group, builds capital equipment that transforms paper into products for consumers - every day, around the world.We offer innovative technologies, servic... Show more

 • Promoted

Field Services Technician

ZonesBaltimore, MD, US
$35.00 hourly
Full-time

When it comes to IT solution providers, there are a lot of choices.But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – ... Show more

Configuration Manager Level 2

Markon Cooperative, Inc.Fort George G Meade, MD, United States
Full-time

Markon is seeking a Configuration Manager Level 2 to support the design, integration, testing, deployment, training, and sustainment of packet-based hardware and software systems for the Fort Meade... Show more

 • Promoted

Manager 2 - Power Electronics - Baltimore

Northrop GrummanGlen Burnie, MD, USA
$153,800.00–$230,800.00 yearly
Full-time

RELOCATION ASSISTANCE: Relocation assistance may be available.CLEARANCE REQUIRED FOR START: No.At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems th... Show more

 • Promoted

Remote Technical Support Representative

TradeJobsWorkforce21215 Baltimore, MD, US
Remote
Full-time

As a Remote Technical Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via pho... Show more

 • Promoted

Knowledge Manager (Requirement Engineer)

PeratonFort George G Meade, MD, United States
Full-time

Peraton is looking for a Knowledge Manager specializing in Requirements Engineering to help USCYBERCOM J2 operate smarter, faster, and more effectively at Fort Meade, MD.In this role, you'll serve ... Show more

 • Promoted

Lead Customer Service Advisor

Pep BoysBaltimore, MD, United States
Part-time

The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and operational point person within the service center.In addi... Show more

 • Promoted

Customer Service Center Manager

Suburban PropaneMillersville, MD, United States
Full-time

OverviewWe are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer-focused and business-oriented to achieve the financial, growth, compliance, and customer s... Show more

 • Promoted

flex driver

AmazonWhite Hall, MD
Full-time +1

Amazon needs you as a flex driver Representative (Work From Home) to help their mission of making customers lives easier.If you are looking for outstanding pay, flexible part-time, full-time and se... Show more

 • Promoted

Customer Service Manager

Phenom PeopleTowson, MD, United States
Full-time

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Home Health office in Towson, MD.If you are looking for an exciting career opportunity in a growing industry, a... Show more

 • Promoted

Technical Lead

Liquid Robotics, a Boeing CompanyJessup, MD, United States
Full-time

Technical Lead Liquid Robotics is seeking a Technical Lead for project-level technical execution across customer-funded efforts, IR&D, and product development projects.The Technical Lead is the pri... Show more

 • Promoted

Store Manager

Carroll Motor FuelsBoring, MD, United States
Full-time

Store 114 - Fowblesburg, MD 21155.Salary/year Level Management Position Type Full Time Travel Percentage Negligible Category Retail.The Store Manager (SM) is responsible for the management of the e... Show more

 • Promoted

Technical Support Specialist Building Automation

JobotLutherville Timonium, MD, United States
Full-time

Premier supplier of environmental control systemsThis Jobot Job is hosted by:Courtney HoogervorstAre you a fit? Easy Apply now by clicking the Apply buttonand sending us your resume.Salary:$90,000 ... Show more

 • Promoted

CUSTOMER SERVICE COORDINATOR

NextCar RentalBaltimore, MD, United States
Full-time

NextCar is currently hiring full-time Customer Service Coordinators (CSC)!Ideal candidates should have a strong customer service background and a strong dynamic personality.We are looking for peopl... Show more

 • Promoted

Customer Experience Manager

Weis MarketsEdgewater, MD, United States
Full-time

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities?... Show more

 • Promoted

Team Manager

PaneraShrewsbury, PA, United States
Full-time

At Panera, our leaders are celebrated for bringing out the best in their teams.Enjoy great perks, a welcoming culture, and the opportunity to make a real impactevery day.Get ready to rise and come ... Show more

 • Promoted

Assistant Manager

Arby'sShrewsbury, PA, United States
Full-time

We are searching for a new Assistant Manager to join our team who is interested in helping to hire and train other team members.You will also assist in making sure the team adheres to company polic... Show more

 • Promoted

Team Manager

Panera BreadShrewsbury, PA, United States
Full-time

At Panera, our leaders are celebrated for bringing out the best in their teams.Enjoy great perks, a welcoming culture, and the opportunity to make a real impactevery day.Get ready to rise and come ... Show more

 • Promoted

Configuration Manager (Skill Level 1-3)

Strategic AnalytixFort George G Meade, MD, United States
Full-time

Strategic Analytix (SA) is an IT engineering and management consulting firm focused on mission critical services and solutions to the Federal Government including the Department of Defense (DOD), t... Show more

 • Promoted

Configuration Manager

BCT LLCFort George G Meade, MD, United States
Full-time

Configuration Manager (CM) of Developmental and Operational Systems.A career at BCT LLC means being part of something bigger than yourself.Our success comes from the dedication of our people and th... Show more