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Mills Automotive Group
Automotive Service AdvisorMills Automotive Group • Lancaster, SC, United States
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Automotive Service Advisor

Automotive Service Advisor

Mills Automotive Group • Lancaster, SC, United States
7 days ago
Job type
  • Full-time
Job description

Automotive Service Advisor With Classic CDJR - Lancaster

Are you an energetic, customer-focused professional with a talent for sales and a passion for the automotive industry? Do you thrive in a fast-paced environment where every customer interaction is an opportunity to build trust and drive results? If so, we invite you to be part of our brand-new, rapidly expanding location as an Automotive Service Advisor with Classic CDJR - Lancaster.

What We Offer

  • Comprehensive Benefits: Health, Dental, and Medical coverage
  • Financial Security: 401(k) retirement plan
  • Work-Life Balance: Paid time off and flexible scheduling
  • Career Growth: Opportunities to grow within a family-owned organization that promotes from within.

Key Responsibilities

  • Maintain manufacturer training and knowledge.
  • Warmly greet customers upon arrival and obtain their vehicle information
  • Accurately document vehicle symptoms as described by customers
  • Provide maintenance recommendations based on age, mileage, and service history
  • Prepare detailed cost estimates for labor and parts
  • Communicate repair progress to customers and maintain regular updates
  • Verify final invoices align with services performed
  • Explain all completed work and associated charges to customers
  • Work directly with extended warranties and insurance companies to process claims as needed

What We're Looking For

  • Proven Success: A track record of delivering exceptional customer satisfaction
  • Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is preferred, but not required.
  • Energy and Drive: A high level of enthusiasm and a commitment to excellence
  • Integrity: A professional demeanor and strong ethical standards
  • Growth-Oriented: A desire for a long-term career with opportunities for advancement

Why Join Mills Auto Group?

As a family-owned business, Mills Auto Group has grown from a single dealership to 35 locations. We take pride in recognizing and promoting talent within our team. Many of our leaders started in entry-level roles, and we're committed to helping you grow your career.

If you're ready to join a dealership that values its employees and customers alike, apply now to Classic CDJR- Lancaster!

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Automotive Service Advisor • Lancaster, SC, United States

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