Hospital Greeter/ Front Desk

Greeter/Front Desk

The Patient Registration Associate serves as the first point of contact for patients and visitors entering the medical center lobby. This role focuses on providing a welcoming and professional experience, clearly communicating and facilitating the visitor policy, and ensuring that guests receive accurate directions and support. The associate collaborates closely with volunteers and admitting staff while completing a variety of clerical and administrative tasks to support smooth operations within the hospital setting.

Responsibilities

• Warmly receive and welcome patients and visitors as they enter the medical center lobby, serving as the first representative of the facility.
• Clearly communicate and facilitate the visitor policy, ensuring all guests understand and follow the established procedures.
• Distribute visitor badges to individuals entering the facility, ensuring proper identification and access control.
• Collect visitor badges upon departure and maintain accurate tracking of visitor access.
• Direct patients and visitors to appropriate services, departments, and visitor waiting areas in a clear and courteous manner.
• Work collaboratively with volunteers to coordinate guest assistance and maintain a positive experience for visitors.
• Partner with admitting staff to support patient registration and related front-desk functions as needed.
• Perform a variety of clerical and administrative assignments, such as handling basic documentation, organizing materials, and managing front-desk tasks.
• Maintain a professional and customer-focused demeanor in a busy hospital environment.
• Respond to questions and concerns from patients and visitors, escalating issues to appropriate staff when necessary.

Essential Skills

• At least 1 year of experience in a healthcare environment (preferred)
• Strong customer service skills with the ability to interact professionally with patients, visitors, and staff.
• Ability to perform administrative and clerical tasks accurately and efficiently.
• Comfort working in a hospital environment with frequent public contact.
• Clear and professional verbal communication skills.
• Ability to collaborate effectively with volunteers and admitting staff.

Additional Skills & Qualifications

• Exposure to medical environments such as hospitals, clinics, or other healthcare facilities.
• Familiarity with basic medical terminology.
• Experience in roles involving direct patient or visitor interaction.
• Ability to handle multiple tasks and maintain composure in a busy, public-facing setting.

Work Environment

This position is based in a hospital setting, primarily in the medical center lobby where there is frequent interaction with patients, visitors, volunteers, and admitting staff. The work environment is dynamic and fast-paced, with constant public contact and a strong emphasis on professionalism, courtesy, and clear communication. The associate works on-site at the facility and spends most of the time at the front desk or reception area, coordinating visitor access and providing directions within the hospital.

Job Type & Location

This is a Contract to Hire position based out of Oxnard, CA.

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Oxnard, CA.

Application Deadline

This position is anticipated to close on May 28, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.