Junior Developer

Are you tired of support roles where you just follow scripts and never touch real code?

As a Junior Support Engineer at BodySpec, you'll troubleshoot actual technical problems, write scripts to solve them, and work directly with our engineering team.

You won't be stuck in a call center—you'll be the technical bridge between our users and our dev team, with a clear path to move into full-time engineering as you grow.

First-year Junior Support Engineers in Austin can expect to earn up to $70,170 in total cash compensation, plus equity.

You'll Love This Job If You Have:

• • Technical Curiosity: You want to understand how systems actually work, not just restart them when they break.

You dig into logs, trace errors, and don't stop until you find the root cause. • Communication Clarity:

• You can explain technical problems to non-technical people without being condescending, and you can document issues for engineers without wasting their time.

Your Slack messages are clear, concise, and actionable. • Coding Fundamentals:

• You have solid programming foundations and can pick up new languages as needed.

You're comfortable writing scripts, querying databases, and reading code you didn't write. • Judgment on Escalation:

• You know when to solve something yourself and when to pull in engineering.

You don't escalate everything, but you also don't sit on critical issues trying to be a hero. • Patience Without Passivity:

• You stay calm with frustrated users and stakeholders, but you're not a pushover.
• You advocate for real fixes, not just band-aids.

What Will You Do? • Troubleshoot technical issues across our website, admin systems, and internal tools—primarily via Slack with both internal teams and external stakeholders • Write scripts and queries to diagnose problems, pull data, and automate repetitive fixes • File detailed bug reports for engineering with reproduction steps, logs, and your initial diagnosis • Work directly with our engineering team to understand our tech stack and contribute to solutions • Provide weekend tech and dev support on a rotating schedule managed by the team • Document solutions and build internal knowledge bases so problems get solved faster over time • Grow your technical skills with the goal of transitioning into a full engineering role Requirements • Based in Austin, TX and able to work in-person at our offices • 0–2 years of experience in a technical support, dev support, or engineering-adjacent role (flexible if you can demonstrate the skills) • Strong programming fundamentals—comfortable in at least one language with ability to learn others • Experience with databases and writing queries (SQL or similar) • Excellent written communication—you'll live in Slack and email • Ability to thrive with direct, unfiltered feedback—we'll tell you exactly what you need to improve • Availability for rotating weekend support coverage Compensation Base Salary:

• $62,000 yearly Performance Bonus: Up to 7% of base salary annually ($4,340) – half paid in cash ($2,170), half in stock options Team Revenue Bonus: $500/month when we hit monthly goals ($6,000 annually – we hit our goals 9 out of 12 months in 2025) Total Cash Compensation: Up to $70,170 Equity: Stock options through performance bonus and additional grants based on performance All team members regardless of position are eligible for additional stock option grants and profit sharing based on performance.
• We expect both cash and equity compensation to grow as the company scales.
• Benefits • Health, dental, and vision insurance • 401(k) • Paid time off • Sick leave • Company-wide peer bonus program for recognizing excellent teamwork • Employee assistance program • Regular team events (both virtual and in-person) • Direct mentorship from experienced operators who've scaled companies before BodySpec is transforming how people understand and improve their health through accessible DEXA scanning.
• As a Junior Support Engineer, you'll be the technical backbone that keeps our systems running smoothly while building the skills to grow into a full engineering role.
• If you want to solve real problems, work with a sharp team, and have a clear path to becoming a developer, we want to hear from you. Powered by JazzHR