Talent.com
CrossCheck QA
Quality Assurance EvaluatorCrossCheck QA • Waltham, MA, US
Quality Assurance Evaluator

Quality Assurance Evaluator

CrossCheck QA • Waltham, MA, US
21 days ago
Job type
  • Full-time
Job description

At CrossCheck, a Quality Assurance Evaluator is responsible for conducting thorough, unbiased, on-site assessments of food and hospitality operations to ensure excellence in service, safety, and compliance.

Key Responsibilities

Evaluators at CrossCheck focus on the following core areas during their assessments:

  1. Food Quality & Safety: Measuring taste, consistency, and visual appeal while reviewing compliance with regulations like ServSafe, HACCP, and the FDA.
  2. Guest Experience: Evaluating staff responsiveness, professionalism, and overall service execution.
  3. Operational Compliance: Verifying adherence to contract standards, service-level agreements (SLAs), and internal operational policies.
  4. Facility Inspections: Assessing the cleanliness, upkeep, and functionality of equipment and facilities – both front and back of house.
  5. Reporting & Documentation: Delivering detailed software-generated but human evaluator driven reports within 48 hours that include photo documentation of key findings and weighted scoring – often compared to the last evaluation cycle.
  6. Accountability Coaching: Partnering with client teams to interpret findings and guide the implementation of corrective action plans.

Qualifications and Professional Profile

While specific postings may vary by industry (e.g., Higher Education, Healthcare, or Corporate Dining), successful candidates typically possess:

  1. Industry Expertise: A background in hospitality, often with experience in management or specialized consulting.
  2. Analytical Skills: The ability to translate observations into quantifiable data and trends.
  3. Communication: Strong interpersonal skills for one-on-one coaching sessions and clear, concise digital reporting.
  4. Regulatory Knowledge: Familiarity with nutrition standards and sector specific safety regulations (e.g., senior living or campus dining) – informed by certifications like ServSafe

Industries Served

Evaluators work across several specialized hospitality sectors:

  1. Corporate Dining: Enhancing workplace culture through food service quality.
  2. Healthcare: Maintaining nutrition and safety standards for patients.
  3. Higher Education: Supporting student-focused dining programs.
  4. Senior Living: Maintaining nutrition and safety standards for residents.

Travel Requirements

  1. Evaluators are expected to travel weekly to client locations to conduct onsite assessments, where assessments are intentionally clustered against major metro market penetration for business and travel efficiencies.

CrossCheck, part of the Phoenix3 Collective portfolio, CrossCheck is a comprehensive Quality Assurance (QA) and contract compliance platform designed to evaluate and enhance onsite food and hospitality services across senior living, healthcare, corporate, higher education, and hospitality sectors. As a trusted partner, CrossCheck collaborates with organizations to align vision, assess performance, and drive continuous improvement in the dining and hospitality sectors. Through a structured four-part approach, CrossCheck delivers customized assessments, real-time analysis, and prescriptive action planning to ensure measurable and sustainable improvements. More information about CrossCheck can be found at

CrossCheck | Quality Assurance (QA) and contract compliance platform.

Don’t meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!

Create a job alert for this search

Quality Assurance Evaluator • Waltham, MA, US

Similar jobs

Customer-Facing Quality Leader - Coherent Optical Pluggable Products

Cisco Systems, Inc.Maynard, MA, US
Full-time

The application window is expected to close on: 06/25/2026.Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.This role is a critica... Show more

 • Promoted

Senior Quality Auditor

4G ClinicalWellesley, MA, United States
Full-time

Location Remote - United States.Description Requirements Summary. Show more

 • Promoted

Director, Pharmacovigilance Quality Assurance

Dyne TxWaltham, MA, United States
Full-time

Our commitment to people with neuromuscular diseases.Director, Pharmacovigilance Quality Assurance.Dyne Therapeutics is focused on delivering functional improvement for people living with genetical... Show more

 • Promoted

Quality Auditor - Pharma/Food/Med Device

SQA ServicesHudson, NH, United States
Full-time

For nearly 30 years, SQA Services has been a leading provider of managed supplier quality services, offering audits, assessments, remote surveillance, corrective actions, remediation, inspections, ... Show more

 • Promoted

Quality Engineer II

Cirtec Medical Corp.Lowell, MA, US
$80,000.00 yearly
Full-time

For over three decades, Cirtec Medical has been a leading outsourcing partner for complex medical devices.We specialize in providing comprehensive solutions for Class II and III devices, from desig... Show more

Precision Quality Inspector

Velia multiservicesWestford, MA, USA
Full-time
Quick Apply

Perform in-process and final inspections on precision-machined components to tolerances as tight as ±0.Interpret complex blueprints, drawings, and GD&T to verify dimensional accuracy.Use advanc... Show more

Test Manager, Senior - TS

DCS CorporationBedford, Massachusetts, US
$96,757.00 yearly
Full-time

DCS has an exciting opportunity for a Senior Test Manager within our AFLCMC/HBG group.The C2ISR Division is responsible for a diverse portfolio that provides "cradle-to grave" support for the U-2 a... Show more

 • Promoted

Lead Quality Systems Auditor

Fresenius Medical CareWaltham, MA, United States
Full-time

Fresenius Medical Care (FMC) is a people business.Our success depends on having the best and brightest employees and helping them attain their personal and professional goals while delivering excel... Show more

 • Promoted

Director, Global Quality Assurance, GCP/GLP

Zenas BioPharmaWaltham, MA, United States
Full-time

Director of Global Quality Assurance, Clinical Development and Operations, the Director of Global Quality Assurance, GCP/GLP is responsible for leading Clinical Quality Assurance (CQA) activities f... Show more

 • Promoted

Quality Assurance Specialist

Greater Nashua Mental HealthNashua, NH, United States
Full-time

Greater Nashua Mental Health is seeking a Quality Assurance Specialist to support agency-wide quality improvement and compliance efforts.This role focuses on monitoring documentation quality, suppo... Show more

 • Promoted

Regional Lead Quality Engineer

CSL BehringWaltham, MA, US
Full-time

The Regional Lead Quality Engineer CP/MD is responsible for leading a regional team comprised of Medical Device and Packaging QA Staff (Advisor) that supports design, development, manufacture, and ... Show more

 • Promoted

Biology AI Evaluator (Remote, Hourly Contractor)

CNTXT AIMassachusetts, Massachusetts, US
Remote
Full-time

In this remote, hourly contractor role, you will evaluate AI-generated biology content to help improve accuracy, reliability, and clarity.Evaluating AI-generated responses for biological accuracy, ... Show more

Quality Compliance Manager

LantheusNorth Billerica, MA, US
Full-time

Lantheus (NASDAQ: LNTH) is the leading radiopharmaceutical-focused company, delivering life-changing science to enable clinicians to Find, Fight and Follow disease to deliver better patient outcome... Show more

 • Promoted

Quality Control Laboratory Specialist (Hematology)

American Red CrossDedham, MA, US
Full-time

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spi... Show more

 • Promoted

Quality Assurance Manager

ArdelyxWaltham, MA, US
Full-time

Ardelyx is a commercial-stage biopharmaceutical company focused on redefining treatment approaches for patients with significant unmet medical needs.By combining scientific innovation with a collab... Show more

 • Promoted

Remote Director, Clinical Quality Assurance

Oruka TherapeuticsWaltham, MA, United States
Remote
Full-time

A biotechnology company is seeking a Director of Clinical Quality Assurance to oversee clinical development activities, ensuring adherence to Good Clinical Practice and related quality systems.Cand... Show more

 • Promoted

Director, Pharmacovigilance QA — Inspection-Ready Leader

Dyne TherapeuticsWaltham, MA, United States
Full-time

Dyne Therapeutics in Waltham, MA, is seeking a Director of Pharmacovigilance Quality Assurance to lead the quality and compliance of pharmacovigilance activities.This role focuses on ensuring adher... Show more

 • Promoted

Director - Clinical Quality Assurance

Medella LifeMA, United States
Full-time

Our client is seeking a Director of Clinical Quality Assurance (CQA) to lead GCP quality and compliance across clinical development programs.The Director will oversee the Clinical Quality function,... Show more

 • Promoted

Director Clinical Evaluation and Excellence (Remote)

Insulet CorporationActon, MA, United States
Remote
Full-time

Director Of Clinical Evaluation And ExcellenceThe Director Of Clinical Evaluation And Excellence Will Provide Strategic Oversight Of Clinical Research Studies Globally To Ensure Regulatory Complian... Show more

 • Promoted

Remote QGIS Expert

Micro1Mansfield Center, Massachusetts, US
$40.00 hourly
Remote
Full-time

Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI labs and enterprises use micro1 to train models and build reliable AI agents th... Show more