Development Coordinator

Development Coordinator This person will support the Fundraising & Development Team by managing social media engagement, point of contact for all Third-Party events, monthly email correspondence, CRM data entry, and assist with donor outreach and engagement. Essential Duties and Responsibilities:

• Support donor communication: Draft, send, and follow up on donor communications, including thank-you emails, acknowledgment letters, and updates about the impact of their donations.
• Prepare and send monthly and end-of-year donation receipt letters under IRS guidelines and the organization’s policies, ensuring accuracy in the amounts, dates, and donor details.
• Maintain a system of outreach with recurring donors with regular communication, ensuring they feel valued and informed about the organization’s progress.
• Assist in donor recognition efforts in a timely and effective manner with thank-you notes, recognition events, or special mentions in TMF marketing and materials.
• Work with the finance department to accurately record all donor information and donations in Salesforce, ensuring data is up-to-date and easily accessible for reporting and future outreach efforts.
• Assist in ensuring that all donor profiles are correctly updated with relevant information, including contact details, giving history, and communication preferences.
• Generate reports for donor analysis, campaign tracking, and other fundraising metrics as needed.
• Track and maintain accurate records of all correspondence with donors, including emails, phone calls, and meetings.
• Support the planning, logistics, and execution of third-party fundraising events.
• Tasks may include event promotion, managing invitations and RSVPs, coordinating volunteers, and assisting with on-site event activities. Occasional nights and weekends required. Assist in preparing event materials, particularly sponsorship materials.
• Works in coordination with the Fundraising & Development team to coordinate the production and mailing of year-end appeal letters and other donor mailings (running reports, creating and cleaning mailing lists, and coordinating volunteers/staff needs).
• Works with the administrative team and coordinates with volunteers to enhance thanking efforts throughout the year.
• Lead the implementation of donor recognition and stewardship activities. Provide input and suggestions on strategies to engage and retain current donors and attract new ones.
• Manages pipeline and ensures timely and appropriate donor engagement strategies are met for all giving channels.
• Continuously learn and stay updated on best practices in donor stewardship, Salesforce management, and fundraising strategies.
• Serves as spokesperson for the Foundation as needed.

Responsible for social media content. Assists with planning and execution of all Travis Mills Foundation signature events. Minimum Qualifications (Knowledge, Skills, and Abilities):

• A high school diploma or GED equivalent required Experience as an office assistant is preferred but not required Experience working with a CRM, particularly Salesforce is preferred Passionately committed to our mission: veterans and military families Fast, proficient, and accurate typist Extensive knowledge of Microsoft Suite and other administrative programs An outstanding communicator, both orally and written Excellent customer service skills Self-starter who works well independently Ability to prioritize given tasks and work efficiently towards completing them Detail-oriented and exceptional organizational skills Professional demeanor Ability to work occasional nights and weekends Ability to travel occasionally for work-related events At the Travis Mills Foundation, our Mission and Core Values are of the utmost importance.
• Family-Focused – everyone from our staff, donors, volunteers, constituents, and the community at large are treated like family. Honest & Inclusive – we are honest with one another and respect one another’s opinions. Team members and guests feel important, valued, and empowered to be themselves. Growth & Development - Staff is encouraged to grow personally and professionally. Pristine Reputation – We pride ourselves on providing families with an experience “better than Disney World”. We act with a mission-first mindset and focus on providing the highest quality of customer service.
• This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.
• Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
• All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
• To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
• Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
• The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
• This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
• The Travis Mills Foundation is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable Powered by JazzHR