HARP Home Services, a dynamic, rapidly-growing HVAC, Electrical, and Plumbing company, is growing again! We are seeking a highly skilled Dispatcher to join our team at our Windsor, CT location.
AVAILABLE SHIFT: Monday - Friday, 12:00 pm - 8:00 pm
Our associates are our most important resource. They provide the sole source for our ability to meet our customers' needs. We have set high standards for job qualification and job performance. Our associates must have strong communication skills and a willingness to learn and grow. We will provide training in an environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.
This position is responsible for scheduling and dispatching HVAC Service, Electrical, and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include rescheduling appointments, creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation.
Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially.
We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered. To be successful in this role, you must possess:
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