Job Summary Checks guests in and out of the hotel quickly, efficiently and courteously using the property management system, processes all payments according to established hotel policies and requirements, provides information and customer service to guests and visitors of the hotel, and runs end-of-day reports.
Responsibilities
Welcomes guests in a friendly, prompt and professional manner.
Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.
Up-sells rooms whenever possible to maximize hotel revenue.
Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
Issues, controls and releases guest safe-deposit boxes.
Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Qualifications
1-2 years customer service experience.
Ability to stand for 8 hours
Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
We offer an excellent travel discount program.
Opportunity to grow, we promote from within
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company.
Create a job alert for this search
Night Auditor • Carlsbad, CA, US
Related searches
Similar jobs
Night Auditor
TradeJobsWorkforce•92121 San Diego, CA, US
Full-time
Night Auditor Job Duties: Welcome guests in a warm and friendly manner overnight.Ascertains ... Show more
Night Auditor
TradeJobsWorkForce•92177 San Diego, CA, US
Full-time
Night Auditor Job Duties: Welcome guests in a warm and friendly manner overnight.Asc... Show more
Veterinarian
Fallbrook Animal Hospital•Fallbrook, CA, US
Full-time
Veterinarian Opportunity at Fallbrook Animal Hospital with Disney Pass!!<br> <br> <br> Are you ready to join a clinic that's growing and evolving? Fallbrook Animal Hospital, a... Show more
Night Desk Clerk
Pacifica Hotels•La Jolla, CA, United States
Full-time
La Jolla Cove Hotel is searching for a Night Desk Clerk to join the team! The Night Desk Clerk will be responsible for assisting guests in all guest services related functions.The Night Desk Clerk ... Show more
Newborn Hearing Screen Technician - Full Time
Pediatrix Medical Group•Oceanside, US
$18.82 hourly
Full-time
Join us in making a difference in the early detection of hearing loss in newborns as a Newborn Hearing Screen Technician!.As a newborn hearing screen technician, you will provide hearing screens in... Show more
Remote Insurance Underwriter – Excess & Specialty
Micro1•Coronado, California, US
$55.00 hourly
Remote
Full-time
Insurance Underwriter – Excess & Specialty.Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform.AI labs and enterprises use micro1 ... Show more
Sr. Internal Auditor
GIA•Carlsbad, CA, United States
Full-time
GIA is the world's foremost authority in gemology.GIA is a global organization with headquarters located in Carlsbad, CA.GIA in Carlsbad boasts a 17-acre ocean view campus that accommodates approxi... Show more
Accounting Advisory Manager
Vaco by Highspring•Coronado, California, United States
Permanent
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licens... Show more
Travel X-Ray Tech - $2,061 per week in La Jolla, CA
AlliedTravelCareers•La Jolla, CA, US
$2,061.00 weekly
Full-time
Travel Radiology: X-Ray Tech La Jolla.Shift Details: 9H Nights (10:00 PM-7:30 AM).Length: 13 WEEKS 13 weeks.Apply for specific facility details. Show more
Production Support Technician (Nights)
Novartis Group Companies•Carlsbad, CA, US
Full-time
Relocation Support: This role is based in Carlsbad, USA.Novartis is unable to offer relocation support: please only apply if accessible.Support the manufacturing of radioligand therapies by executi... Show more
Veterinary Technician - Emergency
VCA Animal Hospitals•Carlsbad, CA, US
Full-time
VCA California Veterinary Specialist - Carlsbad.Faraday Ave, Carlsbad, CA 92008.Full-Time, 4-day, 10-hour alternative work week.Small hospital feels, with big company support .Supportive, multi-fac... Show more
Aesthetic injector
NIKS Medical Spa•Del Mar, CA, United States
Part-time
NIKS Medical Spa is a boutique, sister-founded medical spa located in Del Mar, California.We specialize in natural-looking injectables and advanced medical-grade skin treatments designed to support... Show more
Night Audit ("Auditor/a de Turno Nocturno")
AZUL Hospitality•Del Mar, CA, United States
Part-time
Del Mar Hotel on the Beach - Del Mar, CA 92014.Hourly Level Entry Position Type Part Time Job Shift Graveyard Category Admin - Clerical.Record, process, and analyze the days closing figures.Complet... Show more
Remote Job $790/wk - Hiring Focus Group Panelists
Maxion•Coronado, CA, US
Remote
Full-time +2
Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require .... Show more
Cook - BioMed Realty - CNT
Aramark Corporation•La Jolla, CA, United States
Full-time
And responsibilities of the position may vary by Aramark location based on client requirements and business needs.Cooks and prepare a variety of food according to production guidelines and standard... Show more
Travel Nurse - RN - ER - Emergency Room - $1861.33 / Week - Hiring Now
FlexCare•Encinitas, CA, US
Full-time
FlexCare is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in San Diego, CA.Shift: 3x12 hr days Start Date: ASAP Duration: 13 weeks Pay: $1861.Level I Tra... Show more
Travel Nurse RN - Operating Room - $2,800 to $3,000 per week in La Jolla, CA
TravelNurseSource•La Jolla, CA, US
Full-time
Registered Nurse (RN) | Operating Room.REQUIRED: AHA BLS, CA RN license .REQUIRED: Interview availability.REQUIRED: 12/01 or 12/15 hard start. Show more
Aerie - Stock Associate - Evening (Off-Hours)
American Eagle Outfitters•Carlsbad, CA, United States
Full-time +1
You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment proce... Show more