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J&T GROUP INC
Customer Service and Sales AssistantJ&T GROUP INC • Austin, TX, US
No longer accepting applications
Customer Service and Sales Assistant

Customer Service and Sales Assistant

J&T GROUP INC • Austin, TX, US
30+ days ago
Salary
$23.00 hourly
Job type
  • Full-time
Job description
Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

We are currently seeking a motivated and customer-focused individual to join our team as a Customer Service & Sales Assistant. This role combines customer support and sales responsibilities, making it a great opportunity for individuals who enjoy working with people and want to build a long-term career in customer service, sales, or business development.


As a Customer Service & Sales Assistant, you will be responsible for interacting directly with customers, answering questions, resolving concerns, and recommending products or services based on individual needs. This role plays a key part in creating a positive customer experience while supporting overall sales and team goals.


No prior experience is required. We provide comprehensive, hands-on training to ensure your success.


Candidates with backgrounds in retail, restaurant, hospitality, or other customer-facing roles are encouraged to apply.


Responsibilities


  • Provide professional, friendly, and efficient customer service

  • Engage with customers to understand their needs and provide appropriate solutions

  • Promote and recommend products and services based on customer preferences

  • Build and maintain strong relationships with new and existing customers

  • Assist customers with inquiries, concerns, and general support

  • Resolve customer issues in a timely and effective manner

  • Maintain a strong understanding of products, services, and current promotions

  • Support daily sales activities and contribute to individual and team goals

  • Accurately document customer interactions when necessary

  • Collaborate with team members to ensure a consistent and positive customer experience

  • Represent the brand in a professional and positive manner at all times

Requirements


  • Strong communication and interpersonal skills

  • Positive attitude and customer-first mindset

  • Comfortable working in a fast-paced, team-oriented environment

  • Ability to multitask and stay organized

  • Reliable with strong attendance and time management skills

  • Willingness to learn and adapt in a dynamic environment

  • Full-time availability (on-site role)

  • Previous experience in customer service, retail, restaurant, or hospitality is a plus but not required

What We Offer


  • Paid training and ongoing mentorship

  • Hands-on experience in customer service and sales

  • Opportunities for career growth and advancement

  • Supportive and collaborative team environment

  • Full-time position with consistent scheduling

  • Performance-based incentives and bonus opportunities

  • Skill development in communication, sales, and business operations

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Customer Service and Sales Assistant • Austin, TX, US

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