Talent.com
The NOW Brea
Bring Calm, Care, and Connection to Every Interaction as an Experience Guide with the NOWThe NOW Brea • Brea, CA, US
Bring Calm, Care, and Connection to Every Interaction as an Experience Guide with the NOW

Bring Calm, Care, and Connection to Every Interaction as an Experience Guide with the NOW

The NOW Brea • Brea, CA, US
30+ days ago
Salary
$17.00 hourly
Job type
  • Part-time
Job description
Benefits:
  • An environment where diversity is celebrated
  • A positive, empathetic, and supportive team and company
  • Team member discounts
  • Aesthetically inspiring work environment
  • Career growth opportunities
  • Competitive compensation + generous commissions
  • 401(k)
  • Bonus based on performance
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Wellness resources


Schedule / Expected Work Hours:
  • Ability to work flexible hours, including evenings, weekends, holidays
  • Monday-Friday: 10am-9pm; Saturday and Sunday: 9am-9pm
Job Summary
The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed.

Responsibilities
  • Provide top-level service for guests and team members.
  • Warmly greet and check in guests.
  • Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings.
  • Accurately and effectively book, edit, and cancel massage appointments.
  • Open/close the boutique each day according to standard operating procedures.
  • Resolve guest issues.
  • Ensure guest areas are maintained to standard.
  • Maintain a positive attitude and contribute toward a healthy & happy workplace.
  • Collaborate with the leadership team to ensure best practices and foster innovation.
Qualifications
  • Sales and service-related experience preferred.
  • Ability to be efficient and detail-oriented in a fast-paced environment.
  • Must have enthusiasm and possess excellent guest service skills.
  • Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Possesses problem-solving and troubleshooting skills.
  • Must be a team player.
Company Overview
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com.

Company Purpose/Mission
Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.
We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world.


Company Values
Brand Truths
LIVE IN THE NOW
Be Present. Take time to recharge and reconnect within.
KINDNESS IS MAGIC
Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.
CARE FOR THOSE WHO CARE FOR OTHERS
Foster an environment where team members feel valued, recognized, and rewarded.
AUTHENTICITY ALWAYS
Open and transparent communication with our inner circle and guests.



This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.

Create a job alert for this search

Bring Calm, Care, and Connection to Every Interaction as an Experience Guide with the NOW • Brea, CA, US

Similar jobs

Guest Experience Expert

MarriottNewport Beach, CA, United States
Full-time

Marriott Hotels - 3300 Newport Boulevard - Responsibilities:Assist guests with requests and inquiries to ensure a smooth and memorable stay; Process operational needs and complete reports as requir... Show more

 • Promoted

Experienced Caregiver

Home Care EvolutionBrea, CA, United States
Full-time +1

Job Type: Full-Time, Part-Time, and Flexible Scheduling.Openings: Two Caregiver Positions.We are seeking two experienced, compassionate, and dependable caregivers to provide quality in-home care to... Show more

 • Promoted

Remote Market Research Participant – Up to $90/Session – No Experience Required

Occupons QuebecSouth Janet, CA, United States
Remote
Full-time

Compensation: $45–$90 per completed task.The Consumer Insights Division of our organization is expanding its nationwide research team.We are seeking dependable individuals to support ongoing studie... Show more

 • Promoted

Activity Center Manager Assistant

Astiva Health, IncOrange, CA, United States
Full-time

Activity Center Manager Assistant.Orange, CA is a premier healthcare provider specializing in Medicare and HMO services.With a focus on delivering comprehensive care tailored to the needs of our di... Show more

 • Promoted

Operational Excellence Leader

enCore Energy Corp.Huntington Beach, CA, United States
Full-time

Location 14520 Delta Lane, Suite 101, Huntington Beach, CA, 92647, United States. Show more

 • Promoted

Associate Vice President, Events & Donor Experience

ConfidentialOrange, CA, United States
Full-time

Associate Vice President, Events & Donor Experience.Leading pediatric research & healthcare organization.The Company is seeking an Associate Vice President for Events and Donor Experience.This key ... Show more

 • Promoted

CAREGIVERS! NOW HIRING!

Executive Home CareTemple City, CA, United States
Full-time

Executive Home Care provides outstanding training and benefits for the caregivers we place.The professional development of our staff is important to our clients; they want to know that their caregi... Show more

 • Promoted

Mid-Level Supervisor

Maxim Health SystemsOrange, CA, United States
Full-time

Mid-Level Supervisor Masters Clinical Level assists service recipients attain the goals of the individual care plan and sustain positive behavioral changes and improvement in functionality and qua... Show more

 • Promoted

Benefits Director

Affinity Executive SearchSanta Ana, CA, United States
Full-time

Salary: $125,000 - $160,000 per year.The Benefits Director is responsible for the day-to-day operations of the benefits team and client engagement.This role ensures the seamless administration of a... Show more

 • Promoted

Lead Care Manager - Orange County, CA

Heritage Health NetworkOrange, CA, United States
Full-time

Job DescriptionAs a Case Manager at Heritage Health Network (HHN), you will play a pivotal role in providing comprehensive care coordination for members through our Enhanced Care Management (ECM) p... Show more

 • Promoted

Experienced Caregiver

AccentCareHacienda Heights, CA, United States
Full-time

Be the Best Caregiver You Can Be.If you meet these qualifications, we want to meet you!.Experience as a caregiver is a plus.Must want to have FUN while being the BEST!!.AccentCare will consider qua... Show more

 • Promoted

Home Care Director

Careworks Health ServicesHuntington Beach, CA, United States
Full-time

CareWorks Health Services is seeking a compassionate, results-oriented Home Care Director to lead daily operations and develop a high-performing team that delivers exceptional care to seniors and t... Show more

 • Promoted

Remote Part-Time Survey Job – No Experience Needed, Up to $25 Each

Earn HausOrange, CA, US
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up... Show more

 • Promoted

Experienced Caregiver (Weekly Pay + Benefits)

TheKeyFullerton, CA, United States
Full-time +1

Caregiver Position With TheKey.Become a Caregiver with TheKey and earn top pay rates of $22.Currently hiring for all shifts.Full-time and part-time available.TheKey is the largest provider of priva... Show more

 • Promoted

Entry Level Behavior Technician

ACESSanta Ana, CA, United States
Part-time

Entry Level Behavior Technician.Join ACES as a Behavior Technician! At ACES, we're passionate about helping children with autism reach their full potential and we care just as much about supportin... Show more

 • Promoted

Ride Experience Driver

RidenrollEl Monte, CA, United States
Full-time

Your safety is our top priority.Let's RollLinks to Download AppApple Store:https://apps.RidenRoll provides SaaS and employer Support Services.California-based, for-profit technologies app platform ... Show more

 • Promoted

Paid Online Survey Participant - No Experience

Clubshop | USCedar Flat, California
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Overnight Guest Experience Expert

MarriottNewport Beach, CA, United States
Part-time

Additional Information Job Number 26010204 Job Category Rooms & Guest Services Operations Location Lido House Autograph Collection, 3300 Newport Blvd, Newport Beach, California, United States, ... Show more

 • Promoted

Dollar Tree - Sales Floor Associate - No Experience Required

Dollar treeAltadena, CA, United States
Full-time +1

Dollar Tree is seeking Sales Floor Associates to assist with stocking merchandise, organizing shelves, and supporting daily store operations.Sales Floor Associates are responsible for unloading del... Show more

 • Promoted

Clinical Trial Participants Needed - Earn Up to $4,000 Part-Time

Apex Focus Group LLCGarden Grove, CA, United States
Part-time

Looking to earn extra income while contributing to medical advancements? Explore local clinical trials and get paid up to $4,000 for your participation.No-cost study-related care and medication pro... Show more