Business Intelligence Analyst

Job Description:

• Conduct data analysis activities for Trillium.
• Assure compliance with the DMH and DMA contract requirements as well as other external and internal reporting needs.
• Develop and complete reports as well as assist the Trillium Informatics and Data Science departments.
• Develop analytical reports, including data mining, data management, conducting analysis, summarizing, and interpreting results, to include the identification of patterns and trends in data.
• Make recommendations on matters of significance that could impact the agency.
• Maintain schedule of external reporting per contracts and internal reporting as requested.
• Distribute, interpret and present reports to departmental staff and internal/external committees and/or stakeholders.
• Ensure that data from reports are presented in a user-friendly format and made accessible to staff, consumers, and community members.
• Ensure all reports include appropriate references to data sources.
• Ensure data in reports is accurate and timely.
• Reconcile differences between data from different sources.
• Ensure all reports are submitted within assigned deadlines to avoid possible penalties or plans of correction.
• Use data visualization tools such as Power BI for dashboards and reporting.
• Analyze and report statistical data on populations, disabilities, and cultural factors.

Requirements:

• High School Diploma/GED and six (6) years of experience in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.);
• OR Associate’s degree in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.) and four (4) years of experience;
• OR Bachelor’s degree in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.) and two (2) years of experience;
• OR Equivalent combination of education/experience.
• Must have a valid driver’s license.
• Must reside within United States.
• Must be able to travel within catchment as required.
• Preferred: CSPA, Certified Machine Learning – Specialty (AWS), Predictive Analytics Certificate (SOA), and/or CAHIMS, ITIL v3 or equivalent certifications.

Benefits:

• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies