*Phlebotomist/Donor Collections Technician-I/Mobile Flex Team- Will Train

Phlebotomist

Under the guidance of our Medical Director and Regional Collections Manager, you'll assist with the collection of blood and blood products. As a phlebotomist, you will ensure a positive and comfortable experience for our donor volunteers, helping them feel valued and informed throughout the donation process. You will be trained in blood drawing procedures and will handle various tasks, from managing donor information to maintaining strict infection control practices. Your efforts will help create a welcoming environment that encourages donors to become lifelong supporters of our mission. Your role is crucial in ensuring we adhere to our policies and meet the high standards set by NYBC, the FDA, and other organizations.

Responsibilities:

Welcome Donors with a Smile

• Provide outstanding customer service at our mobile units and/or donor centers. Greet donors warmly, educate the first-time donors on what to expect to ease their anxiety around donating, guide them throughout the donation process, and ensure a smooth and overall positive and delightfully warm experience.

Blood Draws

• Perform blood draws and collect specimens following established protocols and procedures under the guidance of the local Medical Director and Regional Collections Manager, (training will be provided).

Operating Medical Equipment

• Operate and maintain medical equipment for blood collection, including cleansing, inspecting equipment after usage as well as appropriate storage as needed. Your role is crucial in ensuring we adhere to our policies and meet the high standards set by NYBC, the FDA, and other organizations.

Manage Donor Information

• Verify and update donor information in our BECS system to create barcodes and keep relevant collection staff informed of any changes.

Educate and Assist

• Help donors understand which type of donation is best for them based on our inventory needs and capacity. Explain the benefits of automated donations, including plasma, platelets, and auto-red cells.

Follow Safety Procedures

• Adhere to infection control practices, including blood and body fluid precautions, isolation techniques, and following procedures to discard used supplies.

Record Keeping

• Perform clerical tasks to support blood drawing activities and maintain required records and documentation.

Educate Donor

• Educate donors on the importance of blood donation and ensure their experience is positive and encouraging.

Qualifications:

Ability and Desire to Learn Medical Procedures

• We offer comprehensive training to complete the tasks required for phlebotomy procedures. Training will be provided. The candidate must successfully complete all the prescribed training programs to be qualified to perform the role

Comfortable with a Hospital-like environment

• Must be comfortable with working in a hospital-like environment, handling blood products with care and professionalism

Warm and Caring Personality

• This role requires a high level of warmth and care toward the donor with exceptional bedside manners

Must Have

• A car, a valid driver's license, and a willingness to travel and work a flexible schedule.

Education

• High School Diploma or equivalent

Preferred Experience

• Background in healthcare, phlebotomy, or customer service

Skills

• Ability to communicate effectively in English, follow directions, and work with computers

Travel

• Throughout the State of RI and Massachusetts

Overview

Founded in 1979, Rhode Island Blood Center (RIBC) has served Rhode Island and the New England area for more than 45 years, delivering more than 90,000 lifesaving blood products annually to 50+ hospitals, EMS and healthcare partners. RIBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. RIBC serves as a vital community lifeline dedicated to helping patients and advancing global public health.