Benefits Administrator

Location: Dallas Fort-Worth (Hybrid)

Job Type: Full-Time

Schedule: Flexibility required to accommodate multiple time zones

Build your career in the early childhood education field and become a valued member of our team at BrightPath Kids! As a proud member of the Busy Bees global childcare community, we offer exceptional opportunities for your career to thrive. Join our diverse community of over 5,000 dedicated employees, and experience competitive pay and benefits, including a childcare discount. With our rapid growth, now is the perfect time to apply and shape an extraordinary future with us. Unleash your potential and join BrightPath!

Reporting to the Director, Total Rewards, the Benefits Administrator supports the day-to-day administration of employee benefit programs, including health and dental benefits, 401(k), open enrollment, leaves of absence, and WCB/Workers’ Compensation coordination. This role is ideal for someone who enjoys helping employees, solving problems, working with details, and keeping important processes organized and on track.

Key Responsibilities

• Administer employee benefit programs, including medical, dental, vision, life insurance, disability, 401(k), employee assistance programs, and other applicable plans.
• Support benefit enrollments, qualifying life events, employment status changes, benefit terminations, and employee questions.
• Maintain accurate benefit information in ADP Workforce Now, benefit provider portals, and related systems.
• Support annual open enrollment, including employee communication, enrollment tracking, reporting, follow-up, and post-enrollment audits.
• Assist with 401(k) administration, including eligibility, enrollment support, contribution changes, payroll deduction coordination, and vendor file support.
• Partner with Payroll to ensure benefit deductions, 401(k) contributions, arrears, refunds, and adjustments are processed accurately.
• Review benefit invoices, identify discrepancies, and work with providers, Payroll, Finance, and HR to resolve issues.
• Coordinate leaves of absence with the Company’s third-party administrator, including tracking leave status, supporting employee and manager questions, and updating HR, Payroll, and Operations as needed.
• Coordinate WCB/Workers’ Compensation claims administration, including claim tracking, documentation, return-to-work coordination, and payroll/benefit impacts.
• Prepare benefit, leave, WCB/Workers’ Compensation, census, audit, and open enrollment reports as required.
• Maintain accurate employee records and handle confidential employee, medical, benefits, leave, and claims-related information with discretion.
• Identify opportunities to improve benefit processes, data accuracy, employee experience, and administrative efficiency.
  
  

Qualifications

• Post-secondary education in Human Resources, Business Administration, Benefits Administration, or a related field preferred.
• 2 to 4 years of experience in benefits administration, HR administration, payroll, leave administration, or a related role.
• Experience supporting benefit plans such as health, dental, vision, life insurance, disability, and/or 401(k).
• Experience with open enrollment, multiple benefit providers, and vendor portals preferred.
• Experience with ADP Workforce Now strongly preferred.
• Experience supporting leaves of absence and/or WCB/Workers’ Compensation administration preferred.
• Strong attention to detail, accuracy, and follow-through.
• Strong customer service and communication skills.
• Ability to manage multiple priorities, deadlines, and confidential information.
• Proficiency with Microsoft Office, especially Excel, Word, and Outlook.

What You Bring

• A service-focused approach to supporting employees and managers.
• Strong organization and attention to detail.
• The ability to work with confidential information professionally.
• A problem-solving mindset and willingness to improve processes.
• The ability to work independently and partner effectively with HR, Payroll, Finance, Operations, vendors, and third-party administrators.

Top Reasons to join BrightPath Kids USA:

• We offer a 60% child care discount to ALL employees so that your family can take advantage of our great learning environment!
• All staff are eligible to participate in the 401(k) program which offers a company match – this is free money!
• We will support your long-term career goals by offering opportunities for professional development.
• Full-time staff accrue 2 weeks of paid time off in their first year.
• Full-time staff are scheduled 8 paid holidays.
• Full-time staff are offered health insurance, dental insurance, vision insurance and $10,000 of company-paid life insurance.