Amazon is looking for a motivated individual with strong analytical skills to join the Amazon North America Sort Center (NASC) team. In this position, the employee will be responsible for building the metrics, tools, and reports to support Amazon's growth. The individual will have the unique opportunity work with Sort Center Operations teams, HR, Finance, and S&OP to own and drive labor planning process for multiple NASC sort centers. Additionally, they will help support a variety of new business initiatives by collaborating with project managers and software, and finance teams. We are seeking a candidate with proven technical skills in SQL and scripting (VBA, Perl, Ruby, etc.).
Key job responsibilities
- Building and managing benchmarking metrics for Amazon’s fulfillment practices both internally and externally against best-in-class operations
- Perform weekly labor planning processes and highlight capacity risks and mitigation mechanisms in close partnership with General Managers and Regional Directors
- Gathering and analyzing data across business functions to establish global standards for supply chain and product fulfillment
- Developing basic scripts to process data to support business analysis, benchmarking, and optimization efforts
- Generating complex queries to dive deep on process issues
- Innovate to improve customer experience and continuously remove cost from our fulfillment network
- Own the development and maintenance of new and existing solution artifacts which are focused on driving efficiency within the business via analysis, metrics and reporting dashboards
- Partner with operations/business teams to consult, develop and implement KPI's, automated reporting/process solutions, and process improvements to meet business needs.
- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
- Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks.
- Participate in strategic and tactical planning discussions.
- Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.
BASIC QUALIFICATIONS
- 1+ years of tax, finance or a related analytical field experience
- 2+ years of complex Excel VBA macros writing experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL
PREFERRED QUALIFICATIONS
- Experience working with Tableau
- Experience using very large datasets
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Labor Planning Analyst, NASC • Nashville, Tennessee, USA
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