Are you ready to make your next career move to join our team as our Credit & Collections Supervisor for KONE Americas New York Metro District? This position will work a hybrid schedule, primarily out of our mid-town Manhattan office.
- Do you enjoy preparing and presenting reports on collection activities and financial performance?
- Does leading and managing a team to ensure they are proficient in collections motivate you?
- Do you thrive in areas where you work with complex accounts and customers to resolve escalated disputes?
- Are you skillful with technological tools such as proficiency in collection software and CRM systems?
- Do you demonstrate a passion for handling conversations with professionalism and empathy?
- Are you committed to provide high level attention to detail and accuracy?
If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
As our Credit & Collection Supervisor, you will be responsible for the organization's debt recovery process for a district, ensuring timely payments from customers, and maintaining financial stability. You’ll develop collection strategies, managing a team, and ensuring compliance with relevant laws and regulations. You will also be accountable for achieving key strategic goals and implementing business plans.
You will bring 5+ years of progressive and successful experience in collections or accounts receivable management to KONE (3+ years leadership experience in a collections or finance-related role is preferred). You will use the knowledge gained through your bachelor’s degree; preferably in Finance, Accounting, Business Administration, or a related field (certifications in credit and collections management are a plus).
- Strong communication and negotiation skills.
- Leadership and team management abilities.
- Analytical thinking and problem-solving skills.
- Knowledge of financial regulations and debt collection practices.
- Ability to handle difficult conversations with professionalism and empathy.
- Understanding of credit policies and collection laws.
- Familiarity with accounting principles and financial reporting.
- Strong written and verbal communication skills.
- Strong project management and organization skills.
We hire individuals who value culture because we believe culture drives innovation
- We value your authentic self.
- Collaborative, creative, and supportive work environment.
- Passionate about safety, quality, and innovation
- We care about the communities where we live and work.
Come share your passion and energy to make a positive impact at KONE for our customers and your !
Just some of our many benefits include:
- Competitive salary
- Flexible work schedule
- Opportunities to learn and grow
- 401K Employer Match
- 401k Employer Non-elective Contribution
- Well-being Program
- Medical, Prescription, Dental and Vision Insurance
- Digital Health Solutions & Telehealth
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSAs)
- Employee Family Assistance Program (EFAP)
- Family & Medical Leave
- Parental Leave
- Leave to Care for a Domestic Partner
- Paid Time Off & Holidays
- Company Paid Life and AD&D Insurance
- Supplemental Life and AD&D Insurance
- Company Paid Short-term and Long-term Disability
- Buy-Up Long-term Disability
- Critical Illness Insurance
- Hospital Indemnity & Accident Insurance
- Identity Theft Protection
- Legal Insurance
- KONE Credit Union
- Tuition Reimbursement
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