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MKO KONE Inc.
Credit & Collections SupervisorMKO KONE Inc. • New York, NY
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Credit & Collections Supervisor

Credit & Collections Supervisor

MKO KONE Inc. • New York, NY
30+ days ago
Job type
  • Full-time
Job description

Are you ready to make your next career move to join our team as our Credit & Collections Supervisor for KONE Americas New York Metro District? This position will work a hybrid schedule, primarily out of our mid-town Manhattan office.

  • Do you enjoy preparing and presenting reports on collection activities and financial performance?
  • Does leading and managing a team to ensure they are proficient in collections motivate you?
  • Do you thrive in areas where you work with complex accounts and customers to resolve escalated disputes?
  • Are you skillful with technological tools such as proficiency in collection software and CRM systems?
  • Do you demonstrate a passion for handling conversations with professionalism and empathy?
  • Are you committed to provide high level attention to detail and accuracy?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our Credit & Collection Supervisor, you will be responsible for the organization's debt recovery process for a district, ensuring timely payments from customers, and maintaining financial stability. You’ll develop collection strategies, managing a team, and ensuring compliance with relevant laws and regulations. You will also be accountable for achieving key strategic goals and implementing business plans.

You will bring 5+ years of progressive and successful experience in collections or accounts receivable management to KONE (3+ years leadership experience in a collections or finance-related role is preferred). You will use the knowledge gained through your bachelor’s degree; preferably in Finance, Accounting, Business Administration, or a related field (certifications in credit and collections management are a plus).

  • Strong communication and negotiation skills.
  • Leadership and team management abilities.
  • Analytical thinking and problem-solving skills.
  • Knowledge of financial regulations and debt collection practices.
  • Ability to handle difficult conversations with professionalism and empathy.
  • Understanding of credit policies and collection laws.
  • Familiarity with accounting principles and financial reporting.
  • Strong written and verbal communication skills.
  • Strong project management and organization skills.

We hire individuals who value culture because we believe culture drives innovation

  • We value your authentic self.
  • Collaborative, creative, and supportive work environment.
  • Passionate about safety, quality, and innovation
  • We care about the communities where we live and work.

Come share your passion and energy to make a positive impact at KONE for our customers and your !

Just some of our many benefits include:

  • Competitive salary
  • Flexible work schedule
  • Opportunities to learn and grow
  • 401K Employer Match
  • 401k Employer Non-elective Contribution
  • Well-being Program
  • Medical, Prescription, Dental and Vision Insurance
  • Digital Health Solutions & Telehealth
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Employee Family Assistance Program (EFAP)
  • Family & Medical Leave
  • Parental Leave
  • Leave to Care for a Domestic Partner
  • Paid Time Off & Holidays
  • Company Paid Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance
  • Company Paid Short-term and Long-term Disability
  • Buy-Up Long-term Disability
  • Critical Illness Insurance
  • Hospital Indemnity & Accident Insurance
  • Identity Theft Protection
  • Legal Insurance
  • KONE Credit Union
  • Tuition Reimbursement

#LI-TG1

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Credit & Collections Supervisor • New York, NY

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