Duties:
Perform all administrative and direct patient care tasks in a clinical setting to patients at check out.
Obtain lab/test results from outside as well as sending standing orders to designated labs
Processing prior authorizations for various tests MD orders
Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment
Working closely with providers to coordinate patient care needs
Providing patients with referrals for continuing care
Educate patients about medical processes and procedure
Requirements:
Bilingual (Vietnamese Preferred)
Electronic Medical Records programs,(EPIC Preferred)
Customer Service Experience
Multiple Phone Lines/Experience in a fast paced work environment
Medical Terminology, OSHA and HIPAA training
Experience with Medicare, HMO and PPO insurance payers
Excellent verbal and written communication skills required
Proven problem solving, analytical and decision making skills
Strong computer skills (Microsoft Word, Excel and Outlook)
Medical Assistant • San Jose, CA, United States
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