Warranty Administrator
Jackson, MS - Jackson, MS 39212-5101
Description
Since 1939, Scott has been family owned and proud to represent the world's finest manufacturers of construction equipment and cranes. Today, our team of nearly 400 employees sell, rents and provides top notch service and parts at 16 locations in 5 states. Come join us!
Our founder believed that "People are Important" and that is reflected in our values and culture today. Employee benefits is one of the many places that shows.
Company Paid Benefits
Life Insurance
Long-Term Disability
Short Term Disability for employees with 10 years or more of tenure
Emergency Travel Assistance Program including ID theft protection
Employee Assistance Program
Paid Time Off tiered based on tenure
Paid Holidays
Wellness program with generous rewards
Discretionary profit sharing
Partially company paid benefits
Shared cost of health insurance with substantial employer contribution
401K plan with an employer match on the first 6% an employee contributes
Available Benefits
Dental
Vision
Accident Insurance
Critical Illness
Hospital indemnity
Flexible Spending Account
Short Term Disability
Voluntary Life
Training
On the Job training
In person and online manufacturer training
Scott Equipment University, a resource for safety, skills and career development training
Additional benefits
Prescription Safety Glasses Reimbursement (based on position)
Boots reimbursement (based on position)
Job Description:
This individual will be responsible for promoting customer satisfaction within the service department, assisting in the writing and communication of work orders, coordinating duties with the service technicians and performing other administrative/clerical duties for the service department. This individual will also be responsible for all warranty related issues, including warranty registering new machines and filing claims to multiple vendors.
Qualifications
Good communication skills - interpersonal, written, verbal Proper phone etiquette Proficient in MS Office Suites, as well as the ability to learn company database systems Industry experience preferred Clerical experience preferred