divh2Associate, Learning Development/h2pAssociate, Learning Development will be responsible for creating, coordinating and delivering upon the training and development needs of the company./ph3Duties and Responsibilities/h3ullipFacilitates learning and development strategies and processes, including partnering with decentralized team members who carry training responsibilities in addition to other job duties./p/lilipDetermines, implements and ensures the best delivery of learning solutions in either a physical classroom or virtual setting; serves as a role model for excellent instructional facilitation and developing those capabilities in others./p/lilipSupports operations and other departments in producing narratives and written reports that analyze and interpret program results as well as with post-training gap analysis and needs assessments through surveys, knowledge checks, and focus groups to implement timely training feedback./p/lilipCoordinates the companys approach to learning and development based on best practices and instilling a culture of ongoing, constructive coaching./p/lilipComprehensively understands our complete central knowledge base, contributes to the management of resources; establishes best practices for maintaining existing resources, optimizes our current resources, identifies and develops new resources, ensuring all team members have access to any information needed for their day-to-day responsibility./p/lilipIdentifies and develops best practices for training new hires, ensures every team member is set up for success within their first 90 days, optimizes the schedule of training, prepares training materials, cultivates assessments that gauge comprehension./p/lilipDevelops engaging content that takes into consideration differing learning styles and levels of understanding./p/lilipSupports the creation of internal communications, cross-departmental learning resources, and standard operating procedures (SOPs)./p/lilipPerforms as a subject matter expert (SME) for all center workflows; works tickets and provides expertise to IS Support desk for specific use and edge cases./p/lilipRegular travel to centers will be required./p/lilipOther duties as assigned./p/li/ulpExperience, Skills and Education/pullipBachelors degree preferred/p/lilipMinimum of 4 years of experience in the practical application of learning development, including in curriculum creation and training delivery for a business with 600+ employees/p/lilipHealthcare industry experience is preferred; strong preference will be given to those possessing experience in urgent care and/or emergency care with multiple clinics/p/li/ul/div
Associate, Learning Development (Training)- Full-Time- Jacksonville, FL • Jacksonville, FL, United States
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