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D.C. Global Talent Inc.
Senior Conference Service ManagerD.C. Global Talent Inc. • Scottsdale, AZ, United States
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Senior Conference Service Manager

Senior Conference Service Manager

D.C. Global Talent Inc. • Scottsdale, AZ, United States
30+ days ago
Job type
  • Full-time
Job description

Senior Conference Service Manager

A luxury resort property in Arizona is seeking a Senior Conference Service Manager with a strong background in upscale hospitality and high-touch event execution. This role is suited to a polished, detail-oriented professional who excels at managing complex, high-demand groups and delivering a seamless conference experience from pre-planning through post-event.

Key Responsibilities

  • Serve as the primary point of contact for assigned group and conference clients from contract handover through event completion.
  • Manage all operational details for meetings, conferences, and events, including room blocks, F&B, AV, and ancillary services.
  • Develop and distribute detailed event orders, resumes, and BEOs in coordination with all operating departments.
  • Conduct pre-conference and post-conference meetings with clients and relevant department heads.
  • Anticipate and respond to the needs of high-demand groups, maintaining composure and service standards under pressure.
  • Build strong client relationships to drive repeat business, referrals, and positive post-event feedback.
  • Collaborate with Sales, Catering, Rooms, and Food & Beverage teams to ensure cohesive event delivery.
  • Maintain accurate records within Marriott systems and ensure all billing, concessions, and commitments are properly documented.
  • Participate in weekly event review meetings, forecasting sessions, and departmental planning.

Knowledge, Skills & Qualifications

  • Minimum 5 years of conference services or event management experience within upscale or luxury hospitality.
  • Marriott hotel and systems experience is required.
  • Prior resort experience is required; luxury or upper-upscale brand background strongly preferred.
  • Demonstrated experience managing highly demanding groups with complex logistical requirements.
  • Exceptional organizational skills with strong attention to detail and the ability to manage multiple events simultaneously.
  • Professional communication and client-facing skills; confident in high-pressure, fast-paced environments.
  • Proficient in event management platforms, Microsoft Office, and Marriott property systems.
  • Bachelor's degree in Hospitality, Event Management, or a related field preferred.

$90,000 base salary plus a competitive bonus. Full details to be discussed during the recruitment process.

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Senior Conference Service Manager • Scottsdale, AZ, United States

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