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PDQ Restaurants
HR GeneralistPDQ Restaurants • Tampa, FL
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HR Generalist

HR Generalist

PDQ Restaurants • Tampa, FL
30+ days ago
Job type
  • Full-time
Job description

Position Summary

The Human Resources Generalist serves as a key partner to managers and employees by supporting employee relations, onboarding, compliance, and performance management initiatives. This role is responsible for fostering a positive workplace culture, ensuring compliance with employment laws and company policies, and providing guidance and support throughout the employee lifecycle.

The ideal candidate is a proactive problem-solver with strong interpersonal skills, sound judgment, and the ability to build trusted relationships across all levels of the organization.

Essential Duties and Responsibilities:

Employee Relations

  • Serve as a point of contact for employee and management inquiries regarding workplace policies, procedures, and employment matters.
  • Investigate and resolve employee relations concerns in a fair, consistent, and timely manner. Conduct workplace investigations.
  • Promote a positive employee experience and foster an inclusive, respectful work environment.

Onboarding and Employee Lifecycle Management

  • Partner with onsite management and serve at point of contact for onboarding and scheduling issues.
  • Partner with hiring managers/ISTC’s to create a positive onboarding experience and support employee integration.
  • Manage employee status changes, transfers, promotions, and separations.
  • Conduct exit and onboarding surveys.

Compliance and HR Administration

  • Ensure compliance with federal, state, and local employment laws and regulations.
  • Maintain accurate employee records and personnel files.
  • Administer I-9 verification, E-Verify processes, and required employment documentation.
  • Support leave administration, including FMLA, ADA accommodations, workers' compensation, and other leave programs.
  • Conduct periodic audits of employee records, HR processes, and compliance requirements.
  • Stay informed on changes to employment laws and recommend policy updates as needed.

Performance Management

  • Partner with managers to address performance concerns and develop improvement plans.
  • Provide guidance on performance documentation and corrective action procedures.
  • Assist leaders in setting performance expectations and accountability measures.
  • Track performance review completion and identify opportunities to improve employee development and engagement.
  • Support talent development and succession planning initiatives.

Additional Responsibilities

  • Assist with employee engagement, recognition, and retention initiatives.
  • Support HR projects and organizational initiatives as assigned.
  • Prepare HR reports and analyze workforce data and trends.
  • Participate in training and development programs to support organizational goals.
  • Perform other duties as assigned.

Qualifications

Education and Experience

  • Bachelor's degree in Human Resources, Business Administration, or related field preferred.
  • Minimum of 3 years of Human Resources experience, with a strong focus on employee relations and compliance.
  • Experience conducting workplace investigations and managing employee relations matters.
  • Multi-unit, hospitality, retail, or restaurant industry experience preferred.

Knowledge, Skills, and Abilities

  • Strong knowledge of employment laws and HR best practices.
  • Excellent interpersonal, communication, and conflict-resolution skills.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with HRIS systems and Microsoft Office applications.
  • Ability to build effective relationships with employees and leaders at all levels of the organization.

Core Competencies

  • Employee Advocacy
  • Professional Judgment
  • Integrity and Confidentiality
  • Conflict Resolution
  • Communication and Influence
  • Compliance Management
  • Problem Solving
  • Relationship Building
  • Accountability
  • Organizational Effectiveness
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HR Generalist • Tampa, FL

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