Talent.com
Rockstar
Program ManagerRockstar • San Francisco, CA, US
Program Manager

Program Manager

Rockstar • San Francisco, CA, US
30+ days ago
Salary
$90,000.00–$130,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

Rockstar is recruiting for an award-winning platform that helps families navigate their child’s educational journey. This platform enables parents to find, apply, and register for schools and programs using a common application system with saved profiles. It also powers backend admissions and operational workflows, making it easy for schools, districts, and educational providers to equitably serve students.

Location: San Francisco, CA or Boston, MA (Semi-remote organization with hubs in both cities)

Role Overview

The Client Services team is expanding to serve new and existing charter school clients. The ideal candidate has hands-on experience in charter school enrollment/operations and is also technically adept — someone ready to share their expertise and best practices with others while also eager to go deep into software configurations and data analysis.

Responsibilities

  • 60% Implementation – Lead implementation projects with new charter customers, developing and managing the project plan and deliverables.
  • 15% Customer Support – Directly support multiple customers post-launch with their use of the platform, through training, troubleshooting issues, software configuration, data manipulation and analysis, and identifying opportunities for improving their processes.
  • 15% Business Development – Support efforts to bring in new clients and expand relationships with existing clients.
  • 10% Operational – As a growing startup, everyone pitches in to do whatever it takes to build the organization.

Qualifications

  • Core Competency: Strength and experience in each of the above job responsibilities.
  • Professional Experience: 4+ years of professional experience, at least 2 of which are in PK-12 charter school/CMO operations or administration.
  • Project Management: Adept at prioritizing and managing a high volume of concurrent clients across different stages of onboarding, implementation, and renewal.
  • Customer-Centric Mindset: Creative problem-solving skills; proven record of negotiating competing (and conflicting) stakeholder perspectives; ability to balance customer requests with product priorities and business needs.
  • Quantitative Skills: Experience gathering and cleaning data, analyzing large datasets, and presenting results/insights to a non-technically savvy audience.
  • Commercial Comfort: Comfort with engaging in sales and marketing functions: leading product demos, boothing at events, managing account renewals, discussing expansion opportunities with existing clients, and so forth.
  • Communication: Excellent communicator, including written and oral.
  • Startup Alignment: Entrepreneurial spirit and drive, extraordinary comfort with ambiguity, enjoyment wearing many hats.
  • Mindset: Among the best at what you do with a growth mindset and desire to constantly improve.
  • Values: Passion for education, equity, and social impact.
  • Eligibility: Legal ability to work in the US and willingness to work continental US hours.

Nice To Haves

Strong preference for candidates with one or more of the following skillsets:

  • Experience with student enrollment and/or student recruitment.
  • Experience managing multiple clients simultaneously.
  • Experience collaborating with technical teams (e.g., software engineering, IT).
  • Experience with a statistical software package (e.g., Stata, SAS, SPSS, R).

Salary Range

  • $90,000 - $130,000 a year

Note on salary range: Upper end of the salary range is intended for candidates with 5+ years as an enrollment leader at a large charter management organization (CMO).

Create a job alert for this search

Program Manager • San Francisco, CA, US

Similar jobs

Program Manager/Training Lead

Contact Government ServicesSan Francisco, CA, United States
Full-time

Department: Project Management.Here at CGS, we are seeking a Program Manager/Training Lead to assist with the design, development, and delivery of training for internal and external audiences for a... Show more

 • Promoted

Technical Program Manager

LanceSoftSan Mateo, CA, United States
Full-time

As a technical program manager on our Infotainment/HMI team, you will work with a highly cross-functional team including hardware, software, vehicle integration, user experience, product, and progr... Show more

 • Promoted

Program Manager

ManpowerSan Mateo, CA, United States
Full-time

Our client, a leading organization in autonomous vehicle operations infrastructure, is seeking a Program Manager to join their team.As a Program Manager, you will be part of the Operations Infrastr... Show more

 • Promoted

GTM & Enablement Program Manager

StreamlitMenlo Park, CA, United States
Full-time

Enablement & Go-to-Market Program Manager.Observe, now part of Snowflake, is looking for an Enablement & Go-to-Market Program Manager to build, scale, and continuously improve the programs that ena... Show more

 • Promoted

Technical Program Manager

Saxon GlobalSan Bruno, CA, United States
Full-time

Strong proficiency in JIRA and project management tools.Solid understanding of e-commerce technologies and platforms.Experience in B2C e-commerce, ideally beauty or subscription services. Show more

 • Promoted

Program Manager

Salvation Army Western TerritorySan Francisco, CA, United States
Permanent

The Way Out is a homeless initiative of The Salvation Army San Francisco focused on the intersection of homelessness and drug addiction, and is delivered through a Recovery System of Care.Services ... Show more

 • Promoted

Program Manager

KaavSan Francisco, CA, United States
Full-time

Client: Photon/Williams Sonoma.Looking for Retail/E-commerce domain background, Final client round is F2F in SFO.Uses established Program management methodologies/tools to develop and execute IT pr... Show more

 • Promoted

Product Program Manager, Roadmap Planning & Program Management

AirbnbSan Francisco, CA, United States
Full-time

Airbnb values diversity, inclusion & belonging for all, and is proud to be an Equal Employment Opportunity employer.It's important to us that our workplace empowers people of all backgrounds, ident... Show more

 • Promoted

Program Manager

Omni InclusiveSan Francisco, CA, United States
Full-time

Program/Project Manager For Mergers & Acquisitions.Strong Program/Project Manager specializing in Mergers & Acquisitions (M&A) with a proven track record in successfully managing projects using Agi... Show more

 • Promoted

Program Manager

Zortech SolutionsSan Francisco, CA, United States
Full-time

Location: Denver CO or San Francisco CA (On Site couple of days a week).Develop and manage project governance plans, project schedules, success criteria, and project milestones.Own and drive end-to... Show more

 • Promoted

Principal Program Manager

IntercomSan Francisco, CA, United States
Full-time

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling ... Show more

 • Promoted

Program Manager

Aditi ConsultingOakland, CA, United States
Full-time

Summary: The main function of a non-IT project manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, ... Show more

 • Promoted

Sr. Channel Enablement Program Manager

VerkadaSan Mateo, CA, United States
Full-time

Channel Enablement Program Manager.Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for vi... Show more

 • Promoted

Program Manager

PSG Global SolutionsSan Francisco, CA, United States
Full-time

Hireforce is a recruitment firm specializing in recruiting Salesforce talent.Our recruiters hold Salesforce certifications giving us a deeper understanding of the technology.We help Salesforce prof... Show more

 • Promoted

Director Program Manager, Product Launch (Rare Disease)

Rezolute, Inc.Redwood City, CA, United States
Full-time

Rezolute is a late-stage rare disease company focused on significantly improving outcomes for individuals with hypoglycemia caused by hyperinsulinism (HI).Our antibody therapy, RZ358 (ersodetug), i... Show more

 • Promoted

Program Manager (Implement, Identify, Monitor)

Argyle InfotechSan Bruno, CA, United States
Full-time

Program Manager (Implement, Identify, Monitor).Contract: 6 Months Location: Bentonville, AR Hybrid Primary Skills: Program Management, Manager.Job Description: Additional Job Details: Onsite at any... Show more

 • Promoted

Program Manager

Redolent, IncSan Bruno, CA, United States
Full-time

Coordinates projects and ensures company resources are utilized appropriately.Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves t... Show more

 • Promoted

Program Manager (Identifies, Manages, Creates) | Hybrid San Bruno, CA

SamprasoftSan Bruno, CA, United States
Full-time

We're looking for a program manager to work within our Creative Operations team.The successful candidate is curious, a problem solver and a creative thinker who will support the management and main... Show more

 • Promoted

Program Launch Manager

CardlessSan Francisco, CA, United States
Full-time

Cardless is a Series C consumer fintech that makes it easy for the world's largest brands to build credit cards into their ecosystems.Brands use Cardless to configure, launch, and grow credit card ... Show more

 • Promoted

Technical Program Manager

AmpcusSan Francisco, CA, United States
Full-time

Technology and Business consulting services.We are in search of a highly motivated candidate to join our talented team.Location(s): San Francisco, CA.Experienced Technical Program Manager with a de... Show more