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Joint and Muscle Medical Care
Medical ReceptionistJoint and Muscle Medical Care • Charlotte, NC, US
Medical Receptionist

Medical Receptionist

Joint and Muscle Medical Care • Charlotte, NC, US
30+ days ago
Salary
$16.00–$18.00 hourly
Job type
  • Full-time
Job description

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off


Front Desk & Patient Interaction


  • Must be bi-lingual (english & spanish)
  • Greet patients and visitors in a professional, friendly manner
  • Check patients in and out for appointments
  • Answer phone calls, respond to inquiries, and direct calls appropriately
  • Schedule, reschedule, or cancel appointments

📅 Appointment & Records Management


  • Maintain and update appointment calendars
  • Create and update patient records
  • Ensure accurate entry of personal, medical, and insurance information
  • Handle patient files in compliance with privacy laws like HIPAA (or equivalent in your country)

💳 Billing & Insurance Tasks


  • Verify insurance details and eligibility
  • Process co-pays and other payments

🗂️ Administrative Duties


  • Manage emails, mail, and office correspondence
  • Keep the reception area clean and organized
  • Complete record releases and record requests
  • Send referrals

🧑⚕️ Coordination & Communication


  • Communicate patient needs to doctors, nurses, or other staff
  • Handle sensitive or urgent situations calmly and professionally

💡 Skills Needed


  • Strong communication and interpersonal skills
  • Organization and multitasking ability
  • Basic knowledge of medical terminology
  • Familiarity with electronic health record (EHR) systems
  • Attention to detail and confidentiality

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Medical Receptionist • Charlotte, NC, US

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