Plumbing Operations Manager

General Job Description

Job Summary

We are seeking an experienced and skilled Residential Plumbing Operations Manager to oversee and manage our residential plumbing field operations. The ideal candidate will have a strong background in Residential New Construction (RNC) Plumbing Installation, excellent leadership abilities, and a proven track record of achieving production goals while ensuring quality, safety, and operational efficiency.

New employees are eligible for a competitive incentive package designed to support your transition and recognize your commitment.

Responsibilities

As the Plumbing Operations Manager, you will be responsible for:

• Overseeing all residential plumbing operations within the organization.
• Managing plumbing projects from start to finish, including planning, scheduling, staffing, and budgeting.
• Ensuring projects meet specifications, timelines, quality standards, and financial targets.
• Supervising and coordinating daily activities of plumbing field teams.
• Conducting quality inspections to maintain high workmanship standards.
• Enforcing safety protocols and ensuring compliance with company policies, industry regulations, and applicable codes.
• Maintaining strong relationships with customers, builders, contractors, vendors, and team members.
• Addressing customer concerns and resolving issues in a timely and professional manner.
• Providing estimates and assisting with job costing and budget management.
• Troubleshooting and resolving operational challenges to minimize delays and disruptions.
• Managing project documentation and preparing regular progress and performance reports.
• Recruiting, training, mentoring, and developing field personnel.
• Supporting company goals through leadership, accountability, and team development.
• Performing other duties as assigned.

Minimum Education

None
Minimum Years of Experience

4-6
Specific Qualifications

Qualifications

• 4–6 years of experience in plumbing operations, construction management, or a related field.
• Proven experience managing plumbing teams, projects, and field operations.
• Strong working knowledge of residential plumbing systems, equipment, materials, and installation best practices.
• Familiarity with applicable plumbing codes, regulations, and safety standards.
• Excellent leadership and team management abilities.
• Strong organizational skills with the ability to manage multiple projects and deadlines.
• Effective problem-solving and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to communicate effectively in English, including reading, writing, and speaking.
• Strong interpersonal skills with the ability to build positive relationships with employees, customers, and business partners.
• Management experience preferred.
• Electrical or Plumbing Journeyman License preferred.
• Valid driver's license with a clean driving record.
• Ability to successfully pass a pre-employment background screening.

Work Environment & Physical Requirements

• Work is performed in both office and field environments, including active residential construction sites.
• Frequent travel between job sites is required.
• Ability to stand, walk, bend, kneel, crouch, and climb stairs and ladders throughout the workday.
• Ability to safely navigate active construction sites and uneven terrain.
• Ability to occasionally lift, carry, push, and pull up to 50 pounds.
• Must be able to operate a motor vehicle for business-related travel.
• Regular use of computers, tablets, smartphones, and other office technology.
• Exposure to varying weather conditions, construction noise, dust, and other job site conditions.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

License Required

Yes
Job Locations

US-AL-Huntsville
Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs