Clinic Staffing Manager | Operations | UMC Physicians

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Summary:
Title: Manager, Clinic Staffing
Department: Call Coverage/Operations

Job Description:
UMC Physicians is looking for Clinic Staffing Manager oversees the staffing needs of a healthcare clinic, ensuring optimal personnel allocation. They play a critical role in recruitment, training, and maintaining a skilled workforce to meet clinic requirements.

Preferred Characteristics:
Leadership & Interpersonal
•Strong communication and interpersonal skills when working with clinical and administrative staff
• Ability to mentor, motivate, and develop team members
• Conflict resolution and problem-solving skills
• Collaborative approach to working across departments
Organizational & Operational
• Proficiency in staffing or workforce management software
• Experience with scheduling in a high-volume or fast-paced clinical environment
• Ability to anticipate staffing needs and proactively address gaps
• Strong attention to detail and accuracy in record-keeping
Adaptability & Judgment
• Ability to make sound decisions under pressure or in urgent situations
• Flexibility to respond to last-minute scheduling changes or emergencies
• Discretion and confidentiality when handling sensitive personnel matters
Compliance & Knowledge
• Familiarity with healthcare regulations, credentialing requirements, and labor laws
• Understanding of clinical roles and licensure requirements across departments
• Experience with onboarding and orientation processes for clinical staff
Professional Qualities
• Dependable and punctual with a strong sense of accountability
• Customer-service mindset toward both staff and patients
• Positive attitude and composure in a demanding environment
• Professional in appearance

Availability Requirements:
• Ability to work 40 hours per week
• 8AM-5PM Monday – Friday, on call outside of office hours

Our Mission: To improve the quality of life for our community by providing the best patient experience for every patient.

Our Vision: To be the best place to work and the best place to receive healthcare.

Benefits: UMC Physicians offers a comprehensive benefits package to eligible full-time employees. Benefits include:
• Paid Time Off
• Sick Pay
• Medical, Dental and Vision Insurance
• Employer Paid Group Life and Voluntary Life Insurance
• Short Term Disability Insurance
• Long Term Disability (after 2 years of employment)
• Critical Illness, Accident and Cancer Insurance
• Health Care and Dependent Care Spending Accounts
• 401K Retirement Plan with Company Match
• Employee Assistance Program
Note: Some benefits require an employee contribution to participate.

Essential Functions:
Daily assignments may include but are not limited to:
• Staffing Assessment: Evaluate clinic staffing needs and determine recruitment strategies.
• Recruitment and Hiring: Interview and hire new clinic employees, ensuring alignment with clinic standards.
• Training and Development: Train staff on clinic policies, procedures, and compliance.
• Scheduling and Shift Management: Create work schedules, manage shifts, and address staffing gaps.
• Performance Evaluation: Monitor staff performance, provide feedback, and address performance issues.
• Budget Compliance: Contribute to staffing decisions, budget planning, and cost-effective staffing solutions.

Knowledge/Skills/Abilities:
• Strong organizational and multitasking skills.
• Familiarity with employment laws and regulations.
• Excellent communication and negotiation abilities.
• Proficiency in scheduling software and workforce management tools.

Minimum Qualifications:
• High school diploma
• Bachelor’s degree in healthcare administration, human resources, or related field.

Preferred Qualifications:
• Previous experience in staffing, recruitment, or workforce management preferred.

Environmental Conditions:
Works in a well-lit, heated and ventilated building. Exposure to blood-borne pathogens is of low risk. Hours of duty may be irregular.

Physical Requirements:
Requires prolonged standing, sitting, bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires a normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Must be willing and able to travel between assigned clinic locations to provide on-site support, conduct staff meetings, and collaborate with clinic managers.

Limitations and Disclaimer:
The above job description is meant to describe the general nature of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
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UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Request for accommodations in the hire process should be directed to UMC Human Resources.*