Lead Sales Operations Analyst

Title:

• Lead Sales Operations Analyst Location : This position is based in our Campbell, California offices.
• This position is on-site, full-time Why Imperative Care?
• Do you want to make a real impact on patients?
• Imperative Care is changing the way stroke and vascular diseases are treated. As part of our team, you’d be developing breakthroughs that will revolutionize the future of stroke care.
• Every day, the technologies that we develop at Imperative Care directly impact human lives.
• Our focus is on the needs of the patient, and they come first in everything we do.
• What You’ll Do The Lead Sales Analytics & Reporting Analyst is responsible for commercial analytics, reporting, and decision support for the Commercial organization.
• This role partners closely with Commercial Leadership, IT and Finance to transform commercial data into actionable insights that improve sales performance, forecasting, territory effectiveness, and operational decision-making.
• As a trusted analytical advisor to Commercial Leadership, this individual develops scalable reporting, advanced analytics, and business intelligence solutions utilizing modern analytics platforms and AI-enabled technologies.
• The Lead Analyst delivers timely insights, identifies trends, and provides analytical recommendations that enable informed business decisions across the commercial organization.
• As the senior individual contributor for Commercial Analytics & Reporting within Sales Operations, this role owns commercial analytics, reporting, forecast modeling, statistical analysis, territory inputs, pipeline analytics, and business intelligence reporting while operating within enterprise data governance standards.
• Commercial Analytics & Strategic Insights Serve as a trusted analytical advisor to Commercial Leadership by providing objective analysis and actionable business insights.
• Develop analytical models and perform quantitative analyses that improve commercial decision-making.
• Analyze sales performance, customer trends, physician adoption, market opportunities, and commercial productivity to identify risks and opportunities.
• Translate complex analytical findings into concise recommendations that support business decisions.
• Operate within enterprise data governance standards while ensuring the accuracy and integrity of analytical outputs.
• Reporting, Business Intelligence & AI Design, develop, and maintain Commercial dashboards, Sales reporting, Territory reporting, Performance reporting, and self-service reporting solutions utilizing Salesforce, Tableau, SQL, Excel, AWS, and other business intelligence platforms.
• Develop reporting using established commercial KPIs and metrics.
• Develop and maintain business intelligence reporting that supports commercial planning and operational decisions.
• Leverage AI-enabled analytics tools to improve reporting efficiency, automate routine analyses, identify business trends, and increase organizational productivity.
• Partner closely with Business Intelligence, IT, and Data Engineering teams to improve reporting capabilities, data quality, and user adoption.
• Operate within enterprise reporting and data governance standards while ensuring reporting accuracy and consistency.
• Commercial Planning & Sales Operations Provide analytical support for territory alignment, quota planning, product launches, market expansion initiatives, and annual operating planning.
• Deliver business intelligence and reporting that supports commercial planning and operational decisions.
• Recommend process improvements that improve reporting efficiency and commercial decision-making.
• Forecasting & Commercial Analytics Own forecast models supporting commercial forecasting.
• Perform statistical analysis to improve forecast accuracy.
• Manage territory inputs that support forecast development.
• Analyze pipeline trends, opportunity movement, and sales performance to support forecasting activities.
• Provide analytical support for territory effectiveness and commercial performance.
• Cross-Functional Leadership Partner with Sales, Marketing, Finance, Operations, IT, Clinical Affairs, and Executive Leadership to understand business needs and deliver analytical solutions.
• Build collaborative relationships across the commercial organization.
• Mentor analysts and business users on reporting tools, analytical methodologies, and reporting best practices.
• Promote adoption of reporting solutions and continuous improvement in commercial analytics.
• Build strong cross-functional relationships and serve as a trusted analytical advisor.
• What You’ll Bring Bachelor’s degree in related field required and a minimum of 8 years of experience in Sales Analytics, Sales Operations, Commercial Excellence, Business Intelligence, Commercial Strategy, or related analytical roles; or an equivalent combinations of education and experience Advanced degrees/certificates encouraged.
• Medical device industry experience strongly preferred; experience supporting biotechnology, healthcare, pharmaceutical, or other highly regulated commercial organizations will also be considered.
• Demonstrated experience partnering directly with Vice Presidents, Executive Commercial Leadership, and cross-functional business leaders.
• Proven success delivering executive-level reporting, strategic analyses, and actionable business insights that influence commercial decisions.
• Experience supporting sales organizations through forecasting, pipeline management, territory design, quota setting, sales performance analytics, and commercial planning.
• Experience working in high-growth, rapidly evolving commercial organizations preferred.
• Advanced proficiency with Salesforce CRM, Tableau and/or Power BI, SQL, Microsoft Excel (including advanced modeling, Power Query, and Power Pivot preferred), AWS, Snowflake, or cloud-based analytics platforms, Microsoft Office Suite Experience utilizing AI-enabled analytics platforms and generative AI technologies, including Microsoft Copilot, ChatGPT Enterprise, or similar enterprise AI tools to improve reporting, automate analysis, and enhance business insights.
• Strong understanding of Commercial KPIs, Sales performance measurement, Forecasting methodologies, Territory optimization, CRM analytics, Dashboard development, Data visualization, Business intelligence architecture.
• Exceptional analytical problem-solving skills.
• Ability to influence business decisions through objective analysis and data-driven recommendations.
• Employee Benefits include a stake in our collective success with stock options, bonus, competitive salaries, a 401k plan, health benefits, generous PTO, and a parental leave program.

Salary Range:

• $145,000 – 165,000/annually Please note that the salary information is a general guideline only.
• Imperative Care considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal equity, as well as location, market and business considerations when extending an offer. Join Us!

Apply Today The use of external recruiters/staffing agencies requires prior approval from our Human Resources Department.

• The Human Resources Department at Imperative Care requests that external recruiters/staffing agencies not to contact Imperative Care employees directly in an attempt to present candidates.
• Complying with this request will be a factor in determining future professional relationships with Imperative Care.
• Imperative Care will not accept unsolicited resumes from any source other than candidates themselves for either current or future positions.
• Submission of unsolicited resumes in advance of an agreement between the Human Resources Department and the external recruiter/staffing agency does not create any implied obligation on the part of Imperative Care.
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