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Senior Living Talent Group
Regional Director of Sales and MarketingSenior Living Talent Group • Washington, DC, United States
Regional Director of Sales and Marketing

Regional Director of Sales and Marketing

Senior Living Talent Group • Washington, DC, United States
30+ days ago
Job type
  • Full-time
Job description

Regional Director of Sales & Marketing – Luxury Senior Living (Maryland)

Position Summary

The Regional Director of Sales & Marketing is responsible for driving occupancy, revenue growth, and brand positioning across a portfolio of luxury senior living communities in Maryland. This role provides strategic and hands-on leadership to Executive Directors and community sales teams, ensuring consistent execution of high-performance sales systems, referral development, and premium market positioning across Independent Living, Assisted Living, and Memory Care.

This is not a “reporting” role. It’s a field leadership role built for someone who knows how to get into buildings, fix pipelines, and move occupancy numbers.

Key Responsibilities

Regional Sales Leadership

  • Own regional occupancy and revenue targets across assigned communities
  • Build and enforce consistent sales process discipline (lead response, tours, conversions, follow-up cadence)
  • Conduct regular on-site sales audits, coaching sessions, and performance reviews
  • Hold Executive Directors and Sales Directors accountable for pipeline health and conversion metrics

Marketing Strategy & Execution

  • Develop and execute regional marketing plans aligned with luxury brand positioning
  • Oversee digital, referral, and community-based lead generation strategies
  • Evaluate marketing ROI across channels (referral partners, paid leads, events, digital campaigns)
  • Ensure consistent brand messaging and high-end presentation across all communities

Referral & Business Development

  • Build and strengthen referral networks including hospitals, rehab centers, senior advisors, and professional partners
  • Drive top-of-funnel growth through strategic partnerships and community outreach
  • Support high-impact local events and reputation-building initiatives

Revenue & Occupancy Performance

  • Analyze monthly occupancy trends, move-in/move-out drivers, and pricing strategies
  • Partner with operations and finance to ensure rate integrity and revenue optimization
  • Identify underperforming communities and deploy turnaround strategies quickly

Team Development

  • Train and mentor community-level sales teams on luxury consultative selling
  • Develop consistent onboarding and ongoing sales education programs
  • Build a performance culture where accountability is clear and measurable

Qualifications

  • 7–12+ years in senior living sales and marketing leadership
  • Multi-site or regional leadership experience strongly preferred
  • Proven track record of driving occupancy in Independent Living, Assisted Living, and Memory Care
  • Strong background in luxury or high-end hospitality, healthcare, or service environments
  • Deep understanding of referral-based healthcare sales ecosystems
  • Ability to coach, confront performance issues, and drive accountability without corporate hesitation
  • Comfortable spending significant time in communities (this is a field role, not a desk role)

Performance Expectations (KPIs)

  • Regional occupancy growth (net and stabilized occupancy targets)
  • Lead-to-tour conversion improvement
  • Tour-to-move-in conversion rates
  • Referral source growth and production
  • Marketing ROI and cost per move-in reduction
  • Consistent pipeline health across all communities

What Success Looks Like

Within 6–12 months, a strong Regional Director will:

  • Stabilize underperforming communities
  • Improve conversion rates across the region
  • Build predictable lead pipelines
  • Tighten sales discipline across all Executive Directors and Sales teams
  • Elevate brand perception in competitive Maryland luxury markets
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Regional Director of Sales and Marketing • Washington, DC, United States

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