Education Program Coordinator

Education Coordinator

The Education Coordinator supports the administration of multiple neurosurgery training programs, ensuring efficient day-to-day operations across accredited and non-accredited training programs. This role manages fellow recruitment, onboarding, credentialing, and compliance with ACGME and institutional requirements. The coordinator also oversees scheduling, curriculum support, and educational program activities, including the HMS clerkship and internal rotations. Working closely with Program Directors and leadership, the position plays a key role in maintaining high-quality training experiences and advancing program development initiatives. Success in this position requires strong organizational skills, attention to detail, discretion, and the ability to manage sensitive information while navigating complex regulatory, institutional, and immigration requirements. The role supports critical departmental functions, including provider and research personnel onboarding, credentialing, visa coordination, and compliance tracking, while contributing to the efficiency of neurosurgery clinical, research, and academic operations.

Qualifications

• Coordinate day-to-day administrative operations for multiple accredited and non-accredited neurosurgery training programs, ensuring efficient program delivery
• Manage all aspects of fellow recruitment, including interview scheduling, applicant communication, and coordination with selection committees.
• Oversee onboarding and credentialing of new fellows, including completion of new hire documentation, licensure, visa requirements, and hospital privileges
• Plan and execute program orientation, graduation, and other key educational events for fellows and faculty.
• Administer fellowship program systems (e.g., New Innovations, ACGME WebADS, ERAS, NRMP), including annual setup, data maintenance, and reporting
• Coordinate clinical schedules, rotations, and educational activities for fellows across all affiliated sites.
• Manage the HMS clerkship program and internal rotators, including onboarding, scheduling, and coordination of educational experiences within neurosurgery.
• Serve as a primary resource for fellows, faculty, and administrators on program policies, accreditation requirements, and educational processes.
• Lead and execute special projects, departmental initiatives, and committee-related activities to support the ongoing development of neurosurgery education programs.
• Participates in interdepartmental meetings and institutional initiatives supporting quality improvement and operational efficiency.
• Manage onboarding and serve as the primary point of contact for all Research -Fellows and Extended Workers (EWs), including research trainees, interns, and observers, throughout their appointments.
• Oversee all visa and immigration processes, including applications, extensions, status changes, and funding updates, ensuring full institutional and regulatory compliance.
• Maintain accurate and confidential credentialing and VISA records, databases, and shared drives, ensuring readiness for audits and compliance reviews.
• Coordinate with immigration attorneys, institutional offices, and external agencies to facilitate visa sponsorship, green card processes, and complex immigration cases.
• Performs other duties as assigned

EducationBachelor's Degree Healthcare Management requiredExperience:Medical Education Program Management 1-2 years required

AGME or GME previous experience

Knowledge, Skills and Abilities- Strong knowledge of the healthcare industry, including an understanding of medical terminology, healthcare regulations, and the dynamics of healthcare provider organizations.- Excellent interpersonal and relationship-building skills are essential for building and maintaining strong connections with healthcare providers.- Strong logistical and project management skills are important for coordinating multiple aspects of events, including venue selection, scheduling, and resource management.- Exceptional verbal and written communication skills are necessary for effectively conveying information, delivering presentations, and facilitating discussions with healthcare providers, internal stakeholders, and external partners.- Proficiency in collecting, analyzing, and interpreting data related to program evaluation and outcomes.

Additional Job Details (if applicable)

Department: MGH Neurology

Schedule: Monday - Friday | 7am to 5:30pm flexible Onsite with Hybrid after 90 days of training

This position does not support sponsorship for employment visa status (e.g. H-1B Visa Status or OPT)

Remote Type

Hybrid

Work Location

55 Fruit Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.22 - $31.71/Hourly

Grade

4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.