Operations Supervisor- National Lockbox

Job Description

Implements operational policies to ensure accurate and efficient operations. Plans and schedules the daily work flow and coordinates with other areas as required to ensure compliance with service standards and regulatory deadlines. Establishes and maintains appropriate files and records ensuring adherence to record retention schedules. Resolves exceptions and problems of an unusual nature, referring more complex problems to manager as necessary. Develops and prepares reports, records and performance monitoring mechanisms informing management of operational activities. Provides training and develops staff through cross training. Implements and executes employee relations policies, training programs and various other human resources programs and policies.

Basic Qualifications - High school diploma or equivalent - Three or more years of operations experience in the financial services industry Preferred Skills/Experience - Strong knowledge of operation functions, systems, policies and procedures for the assigned area - Thorough knowledge of computer applications and/or the equipment used in the assigned area - Good organizational, decision-making, and problem-solving skills - Well-developed customer relations skills - Strong interpersonal, verbal and written communication skills - Ability to manage multiple tasks/projects and deadlines simultaneously - Thorough knowledge of banking operations and human resources - One or more years of supervisory experience preferred

Schedule is 3:30am-noon m-F

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $24.18 - $32.21

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.