The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an exceptional shopping experience for every customer. This role is central to driving sales performance, maintaining operational excellence, and cultivating a high-performing, customer-focused team. The Customer Service Manager will champion service standards, guide frontline staff, and serve as the key point of contact for all sales floor activity.
As part of our Store Management team, everything you do has a specific purpose that links productivity to business results on the sales floor and throughout the store.
Responsibilities and Duties:
Qualifications:
Physical Requirements:
Customer Service Manager • Charlotte, NC, United States
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