Program Manager - Residential (RTC)

Program Manager

Newport News Behavioral Health Center is a 108 bed intensive and highly structured residential treatment for psychiatric and behavioral health needs of adolescent males and females ages 11-18 years. Newport News, VA is a beautiful seaside city, rich in maritime history and conveniently located to DC and other major North Eastern cities.

Position Summary:

Provides efficient and effective management and coordination of activities of the center (RTC, Acute) and directly supervises Senior Lead Mental Health Technicians (SLMHTs), Lead Mental Health Technicians (LMHTs), Mental Health Technicians (MHTs) to assure the safety and security of the facility is maintained at all times. Participates in the development and implementation of resident behavioral programs, following facility policies and procedures, providing crisis intervention and treatment interventions as prescribed. Manages ShiftHound scheduling program.

Responsibilities:

• Ensures the efficient operation of the treatment milieu during assigned shift(s) including the implementation of resident activities and experiences in accordance with facility policies, procedures, and philosophy.
• Manages and coordinates Senior Lead MHT, Lead MHT and MHT schedules for RTC and Acute.
• Ensures that all schedules are organized utilizing Shift Hound Program
• Prepares schedules and assignments, complete's record of attendance, and approve's Time off Request's (i.e., Calls out/Calls off, PTO, ELB, LOA, etc.)
• Coordinates with Transportation Coordinator and Program Coordinators to determine MHTs
• Monitors calendars noting when off campus trips are to occur and insures that sufficient staff are available to assist in said trips.
• Coordinates with payroll to verify hours worked, check time sheets to ensure staff is working scheduled hours, and tracks overtime and fte management.
• Assures that the milieu addresses the strengths and deficiencies of each resident by modeling, monitoring, training, and implementing the defined program.

Newport News Behavioral Health offers comprehensive benefits for the Program Manager position, such as:

• Challenging and rewarding work environment
• Competitive compensation & generous paid time off
• Excellent medical, dental, vision, and prescription drug plans
• Generous paid time off
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its Subsidiaries

More information is available on our Benefits Guest Website.

Qualifications:

Requires an Associates Degree in Business, Psychology, Social Work or related field in Human Services from an accredited College and/or University and at least 2 years of management experience working in a residential, acute or inpatient psychiatric setting. Relevant work experience can be substituted for education requirement. Experience with substance abuse or sexually aggressive children and adolescents is required. Must be able to maintain a stable environment and to provide guidance to Senior Lead Mental Health Technicians (SLMHTs), Lead Mental Health Technicians (LMHTs), Mental Health Technicians (MHTs) and residents. The incumbent may be on call 24 hours per day 7 days per week to assist with scheduling issues that may occur during normal business. System administration background or previous experience with staffing/scheduling issues a plus. Must be able to deal with diverse and stressful situations in a calm manner, must be detailed oriented with a high degree of accuracy, and must have good organizational and computer skills. Must be able to work in a fast-paced environment. Must be Handle with Care, CPR and First Aid certified and hold a valid Virginia Driver's License.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.