Daily duties:
Recruiting and hiring new employees
Providing training and helping technicians develop skills
Ensuring compliance with regulations affecting service operations
Creating and managing an employee schedule
Conducting performance reviews for employees
Keeping up to date with manufacturer warranties and policies
Checking the progress of repairs and service
Greeting customers and maintaining relationships
Handling complaints
Maintaining work records and files
Supervising and training staff
Creating and managing the staff, maintenance, and work schedules
Overseeing work to anticipate, detect, and address factors that impede operations
Enforcing safety regulations and protocols
Conducting performance reviews with staff
Meeting with management to deliver feedback and develop work optimization strategies
Implementing strategies to optimize workflow and operational efficiency
Ensuring that all equipment and machinery are properly operated and maintained
Monitoring inventory levels and replenishing supplies as needed
Performing administrative tasks such as updating and filing equipment orders, stock receipts, and staff schedules
Requirements:
High school diploma or GED
Valid driver's license
At least ten year's experience as a shop foreman or similar
Proficiency in MS Outlook, Excel, and Word
A great understanding of work optimization techniques
Good knowledge of the applicable safety regulations and procedures
Excellent verbal and written communication skills
Strong leadership abilities
Good time management and problem-solving skills
A willingness to work long hours and overtime, if needed
Must be able to multi task in a fast-paced environment
Benefits after 60 days:
Health, Dental, and Vision (we pay 50%)
401k after a year of employment
Salary: Based on experience
Benefits:
Schedule:
Work Location: One location
Job Type: Full-time
Salary: $25.00 - $40.00 per hour
Shop Manager • Virginia Beach, VA, United States
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