Director of Strategy - THOP Transmountain

Market Summary

Market Summary:

El Paso Market

The Hospitals of Providence - Transmountain Campus

• Full service hospital with 106 beds in northwest El Paso.
• The Medical Plaza located adjacent to The Hospitals of Providence Transmountain Campus features physician clinic space.
• Transmountain Campus serves as a teaching facility for Texas Tech University Health Sciences Center El Paso medical students, residents, nursing students and researchers.
• The hospital will train up to 100 medical residents across a multi-year program.
• Advanced health services in Cardiac Catheterization, Cardiovascular Medicine, Emergency Medicine, Endocrinology Medicine, General Surgery, GI Medicine, Gynecology/Surgery, Hematology, Infectious Disease, Nephrology, Neurological Medicine, Normal Newborns, Orthopedic Medicine/Surgery, Pathology, Pulmonary Medicine, Radiology, Spinal Fusion Surgery, and Urology Medicine/Surgery.

The Hospitals of Providence Transmountain Campus

Position Summary

Position Summary:

Leads in development and implementation of facility business strategy

• Develops and implements strategy which leads to improvement in market share consistent with Tenet Healthcare's mission and core values.
• Uses data to analyze market dynamics, trends and competition and implements strategies to meet market demand.
• Assesses market development strategy and industry trends as appropriate, leading to the generation of innovative ideas to improve current business plan and achieve desired results.
• Demonstrates exceptional financial management and analytical skills while leading the annual hospital business planning process and preparing forecasts.
• Effectively advises CEO in the development and execution of short- and long-term strategies.
• Establishes and influences others to achieve goals, targets and metrics consistent with strategic and operational objectives.
• Demonstrates excellent formal presentation and interpersonal communication skills that result in understanding of, and commitment to, strategic initiatives.
• In conjunction with group lead, advises senior executive team in advancing the hospital's short- and long-term strategic plans.

Aids in Service Line Development

Aids in Service Line Development:

• Identifies, evaluates, and gains consensus for development of new or expansion of current inpatient and/or outpatient services and programs based on lack of current supply, quality, growth and/or service in the market.
• Works in collaboration with health system/hospital/department leaders to develop strategic service lines ensuring physician engagement to achieve desired results in quality, service, operations and financial metrics.
• Understands all operational components necessary to implement a new or expand a current service line, including but not limited to capital, equipment, people, education, quality metrics and costs.
• Monitors, understands, and assesses service line performance by key performance indicators (volume, outcomes, market shares, etc.).
• Gathers competitive intelligence from the community on service line opportunities.
• Leads discussions with physicians, community-based facilities, local payers, providers and employers to gain information related to collaboration and support for strategic initiatives and service line development/enhancement to meet the needs of the community served.
• Work in collaboration with other Tenet and Tenet JV facilities (hospitals and USPI locations) to develop network opportunities and service line enhancements.

Effectively Manages the Provider Outreach Program

Effectively Manages the Provider Outreach Program:

• Builds targeted performance objectives for Provider Outreach team which identifies opportunities for greater collaboration to achieve common goals of better serving our shared patients.
• Supports Provider Outreach Program priorities, identifies outreach partners across the care continuum, and develops strategies and metrics while monitoring progress to plan (e.g., physician manpower plan, progress toward service line goals and BDM activity including reach and frequency).
• Ensures community, physician, and longitudinal care partners, awareness of new initiatives and identification and remediation of service issues that may impact program development.
• Plans, organizes, and directs strategies that develop physician relationships and physician manpower plans consistent with facility service line plans and community need.
• Works in collaboration with physician recruiters to fulfill community need in a manner consistent with service line requirements.
• Maintains high visibility among physician community and earns a reputation for effectively listening and leading facility change efforts that build physician loyalty and enhance the patient experience.

Analyzes Data to Make Fact-Based Decisions

Analyzes Data to Make Fact-Based Decisions:

• Studies internal and external data trends to realize opportunities to better serve the community.
• Identifies and vets new business opportunities based on research and analysis.
• Monitors internal data to understand the driving forces of business variables and then implements corrective action when/where appropriate.
• Understands and demonstrates competency utilizing all data available.

Leads an Effective Consumer Engagement Plan

Leads an Effective Consumer Engagement Plan:

• Advises on marketing plans that differentiate services based on quality, service, and/or outcomes and have measurable positive ROI.
• Supports efforts that provide consumer education around care options and collectively enhance patient experience.
• Serves on the patient advisory, physician leadership group, and patient satisfaction committees, as requested.
• Assists with an effective consumer engagement strategy, within budgeted guidelines, that creates differentiation and awareness in the facility's market.