F+B Manager (Multi-Outlet)

Multi-Outlet F+B Manager

Reports to Director of Food + Beverage, position is exempt. Lead an incredible team of hospitality professionals in our gorgeous, historic building. As a multi-outlet manager, you will collaborate with our other departments to bring our dynamic, exciting space to life. The season will be filled with work in a respectful, progressive environment that values what people bring to the team.

What's in it for you:

• Paid vacation, sick time, and holidays
• 50% off food when you dine as a guest and reduced room rates for our sister hotels
• Medical, dental, vision, and pet insurance at an affordable group rate
• Paid time off to volunteer for the causes you care about in your community
• Strong sense of belonging through diversity, equity, and inclusion

Who you are:

You are excited and passionate about being a leader in the three-ring circus that are multiple outlets bar. You pride yourself in controlling chaos; and are adept at making each guest in your restaurant feel like they are the only person in the room. While your mission is to provide an unmatched experience for your guests, you value the work and feedback of your associates as well. You enjoy and excel in the fast-paced, and often high-pressure environment to execute what is needed to exceed our guests' expectations and demonstrate the Aparium difference. You are attentive, courteous, efficient, and motivate others by inspiring confidence, respect, enthusiasm, and collaboration. You are highly organized and can work in an often-unpredictable environment to meet deadlines, all while maintaining a positive and professional demeanor. Basically, you're a very cool person who leads with empathy and inspires the same.

What you will do:

• Oversee daily operations across multiple F&B outlets, ensuring consistency in service, quality, and brand standards
• Collaborate with outlet managers and culinary teams to align service execution and guest experience
• Maintain a strong floor presence, especially during peak service periods

Beverage Program Leadership:

• Design, implement, and continuously evolve cocktail, wine, beer, and non-alcoholic beverage programs
• Curate wine lists and bar menus aligned with concept, seasonality, and market trends
• Establish and maintain vendor relationships; negotiate pricing and manage product selection
• Monitor beverage cost, inventory, and waste to ensure profitability

Team Leadership & Development:

• Recruit, train, and mentor outlet managers, bar managers, sommeliers, and service staff
• Develop training programs to elevate beverage knowledge and service standards
• Foster a culture of accountability, professionalism, and continuous improvement

Guest Experience & Brand Standards:

• Ensure a consistently high level of service across all outlets
• Handle VIP guests, special events, and service recovery situations with professionalism
• Collaborate on events, activations, and promotions that enhance the brand and drive traffic

Compliance & Standards:

• Ensure compliance with all health, safety, and alcohol service regulations
• Maintain cleanliness, organization, and operational standards across all venues

Who we are:

Located in the heart of Old Town Alexandria, Hotel Heron offers guests the opportunity to see Old Town from a new vantage point. With Washington, DC just minutes away, Hotel Heron acts as beacon just across the river, inviting travelers to explore beyond the National Mall and Monuments to discover a city ripe for its new renaissance. Originally opened in 1926 as the George Mason Hotel, the property has been thoughtfully reimagined through an adaptive reuse that pairs the historic inn with an adjacent new building housing modern event spaces and elevated guest rooms. Today, Hotel Heron is part of the Curio Collection by Hilton, a global portfolio of distinctive, independently spirited hotels. This chic 134 room hotel is home to a signature ground floor restaurant serving hearth inspired Mid-Atlantic cuisine, a cozy craft cocktail bar hidden in the heart of the hotel, and an open-air seasonal rooftop bar with unparalleled views of the Potomac. Elevated amenities include a state-of-the-art fitness center and meeting spaces designed for socializing, co-working, creating, eating, drinking, and relaxing. The hotel brings together world travelers and neighbors alike while showcasing Alexandria's rich legacy and knack for innovation through thoughtful touches from local businesses and artisans.

Basic job requirements:

• 3+ years of progressive F&B management experience, preferably in luxury or high-volume multi-outlet environments
• Strong background in beverage program development (cocktails, wine, spirits)
• Proven experience managing multiple outlets or large teams
• Solid financial acumen and cost control
• Exceptional leadership, communication, and organizational skills
• Ability to thrive in a fast-paced, high-expectation environment
• Strategic thinking and operational execution
• Beverage expertise and innovation
• Leadership and team development
• Financial and analytical skills
• Guest-centric mindset
• Preferred qualifications:
• Wine or beverage certifications (WSET, Court of Master Sommeliers, or equivalent)
• Experience in hotel, resort, or lifestyle hospitality environments
• Knowledge of current beverage trends, including craft cocktails, low-ABV, and zero-proof offerings