Vice President of Hospitality Operations

Vice President of Hospitality Operations

Our passion is food! At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary:

The Vice President of Hospitality Operations will lead a high profile, national hospitality program based out of the Northern California Bay Area. This role carries full operational accountability for performance, client partnership, culinary excellence, and team alignment across multiple cities and potentially around the world in a complex and fast-moving environment.

We are looking for someone with the grit to solve problems in real time, the energy to stay ahead of shifting priorities, and the resilience to lead through intensity without losing composure.

The ideal candidate is equally comfortable in the kitchen, the dish room, and the executive boardroom. They bring deep operational expertise, strong culinary credibility, and the executive presence to build trust quickly with clients and internal teams. They thrive in ambiguity, pivot with confidence, and balance long term strategy with disciplined daily execution.

This is a role for a steady, resilient operator who can lead at scale, drive measurable results, and elevate hospitality standards while protecting culture.

Key Responsibilities:

• Lead and align Senior Directors across a national hospitality program with global reach
• Drive operational excellence in food and beverage, service standards, and client engagement
• Adapt quickly to shifting priorities and client expectations
• Oversee food quality, allergen protocols, safety, and culinary integrity
• Build executive-level client relationships
• Navigate high pressure dynamics with composure
• Balance long term strategy with hands on operational leadership
• Drive performance, financial outcomes, and accountability while protecting culture
• Represent hospitality excellence from frontline operations to executive stakeholders

Ideal Candidate Profile:

• District Manager experience or above, ideally at VP or comparable scope
• Demonstrated accolades in hospitality or culinary excellence
• Deep operational background with culinary foundation preferred
• Experience in complex, client driven hospitality environments
• Strong command of allergens, food safety, and quality standards
• Strategic thinker who operates well in ambiguity
• Highly organized and execution oriented
• Confident communicator with credibility from frontline teams to CFO level
• Quality driven, energetic, and steady under pressure
• Balances hospitality heart with operational discipline
• Calm, resilient, adaptable, and strong across multiple dimensions

Associates at Bon Appetit are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Req ID: 1514408

Bon Appetit

ERIN S PRINDLE