Supervise food operations across multiple dining outlets, ensuring smooth and efficient service.
Monitor service standards, food presentation, cleanliness, and ambiance to meet luxury hospitality standards.
Coordinate appropriate staffing levels and floor coverage.
Resolve guest concerns promptly and professionally.
Ensure compliance with all health, safety, and sanitation regulations.
Assist with inventory control and proper handling of food and beverage products.
Qualifications:
Three years of food and beverage management experience (or any other alternative as deemed appropriate).
High school diploma or equivalent experience.
Excellent communication and interpersonal skills.
Commitment to delivering exceptional guest service.
Strong organizational skills.
Proven ability to resolve issues and make sound decisions under pressure.
What we offer:
MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and you're paid weekly. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement.
We're committed to our community.
As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Shift Supervisor - FT • Detroit, MI, United States
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