Job Description
Write, draft, and release weekly organization-wide communications via different newsletters
Provide daily support for managing delivery of project tasks, activities, milestones and resources.
Develop, maintain, and manage communication project requirements, plans, timeline, issues, risks and challenges.
Manage several concurrent features and user stories
Support business owners to drive multiple projects.
Work directly with business to drive a program from ideation through delivery.
Engage with leadership, as necessary, to communicate project objectives, strategy, tactics, and ongoing progress.
Manage a Knowledge Base
Skills
Knowledge of Microsoft Forms, Dynamics 365, Azure Dev Ops
Knowledge of automation using Microsoft Flow
Excellent written and verbal communication skills to all levels, including executive.
Demonstrated track record of improving communications processes
Knowledge/background in software industry products/services/ applications, with in-depth knowledge of Microsoft's products/services/applications preferred.
Must possess strong cross team/group/org collaboration skills
Must-Haves
2-4 years of program management experience,
Self-driven, customer focused Program Manager with proven history of demonstrated technical skills and leadership and scoping work with the future goals to scale appropriately in mind
Thought leader that is willing to challenge current methods, and innovate new experiences for consumers
Must be comfortable with ambiguity, while striving for clarity with the personal desire and initiative to drive proactive business impacting change and clarity.
Customer and Partner Focus: proven experience driving business impact based on a deep understanding of customer and business partner needs
Technical understanding and working experience with projects related to Microsoft 365 and/or Office 365
Collaboration: exceptional collaborator on complex multi-faceted programs across multiple groups with varying priorities
Strong communication skills to effectively drive recommendations and land priorities across multiple stakeholders.
Ability to navigate complex process scenarios
Ability to identify, manage and drive cross team deliverables to support complex, multiple scenarios and initiatives
Have ability to execute tasks, consistently and on time
Plusses
Microsoft Office 365 technical competency preferred.
The ideal candidate will have the ability to understand concepts and situations that pass by many others.
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