Assistant Hospital Manager, Veterinary Medicine

Assistant Hospital Manager

SAGE Campbell is seeking an Assistant Hospital Manager to support operations within our busy specialty and emergency veterinary hospital. This leadership role is responsible for overseeing clinical teams, supporting department leads, optimizing staffing and workflows, and ensuring exceptional patient care and client service.

The ideal candidate will bring strong leadership experience, operational expertise, and a collaborative approach to managing teams in a fast-paced healthcare environment.

Responsibilities

Team Leadership

• Coach, mentor, and develop clinical department leads
• Foster a culture of accountability, collaboration, and continuous learning
• Support employee engagement and professional growth initiatives

Staffing & Workforce Management

• Manage daily staffing levels and allocate resources across departments
• Assist department leads with schedule development and workforce planning
• Support call-out management and staffing adjustments to maintain operational efficiency

Training & Employee Development

• Partner with department leaders to create and implement training programs
• Develop and maintain departmental Standard Operating Procedures (SOPs)
• Support clinical skill development and continuing education initiatives
• Create and execute onboarding plans for new employees
• Monitor onboarding progress and support successful integration into the hospital team

Hospital Operations

• Serve as a key communication resource for clinical teams
• Promote consistency in policies, procedures, and workplace expectations
• Support corrective action processes and employee performance management
• Collaborate with Hospital Managers, Medical Directors, and leadership teams to improve efficiency and client service
• Identify and implement process improvement opportunities

Compliance & Safety

• Ensure compliance with hospital policies and procedures
• Monitor adherence to regulatory requirements and safety standards
• Support a safe, organized, and compliant work environment
• Perform additional duties as assigned based on hospital needs

Qualifications

• Minimum of 3 years of progressively responsible leadership experience, preferably within a veterinary or clinical environment
• Experience managing facility operations and supervising multiple direct reports
• Demonstrated leadership, coaching, employee development, and problem-solving skills
• Strong commitment to client service and patient care excellence
• Ability to thrive in a fast-paced, 24/7 hospital environment
• Experience with organizational change management and process improvement initiatives
• Excellent organizational skills and attention to detail
• CA Veterinary Assistant Controlled Substance Permit (VACSP) required within 60 days of hire unless a valid California RVT license is held
• Fluent English speaking and reading skills required.

Preferred Qualifications

• Previous veterinary industry experience with knowledge of specialty and emergency hospital operations
• Understanding of veterinary patient care workflows and clinical best practices
• Experience utilizing staffing and scheduling software platforms
• Experience leading process improvement initiatives

SAGE Campbell is one of the San Francisco Bay Area's most respected specialty and emergency veterinary hospitals. Our team is dedicated to delivering compassionate, collaborative, and advanced veterinary care while utilizing state-of-the-art technology and innovative treatment options.

Services include emergency and critical care, internal medicine, neurology, oncology, surgery, urgent care, and physical rehabilitation. We are equally committed to fostering a positive, inclusive workplace culture focused on teamwork, learning, and professional development.

Conveniently located in Campbell, SAGE is accessible from San Jose, Santa Clara, Sunnyvale, Cupertino, Los Gatos, Saratoga, Milpitas, Mountain View, Palo Alto, Morgan Hill, and surrounding Bay Area communities.

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.