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Dale WorkForce Solutions
Business Operations Manager / People ManagerDale WorkForce Solutions • Newark, NJ, United States
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Business Operations Manager / People Manager

Business Operations Manager / People Manager

Dale WorkForce Solutions • Newark, NJ, United States
2 days ago
Job type
  • Full-time
Job description

Legal Operations Practice Group Manager

The Legal Operations Practice Group Manager is accountable for the day-to-day management and oversight of assigned attorney practice groups. This key leadership role drives operational excellence, compliance and business growth leading teams through change, and fostering a culture of collaboration, accountability, and continuous improvement. This position requires exceptional leadership skills, communication, relationship-building, and analytical skills, as well as the ability to inspire and develop others.

Essential Job Functions:

  • Manage productivity and oversee timekeeper performance to optimize resource allocation and support operational goals.
  • Conduct regular capacity assessments and case list reviews to support effective work allocation and staffing decisions.
  • Partner with the Audit team to monitor and enhance case quality, ensuring adherence to firm standards and compliance requirements.
  • Support adherence to compliance, including Outside Counsel Guidelines (OCG) for billings and status reporting, draft bill reviews, and budget completion.
  • Analyze attorney performance data to identify skill gaps and training needs; then address those gaps through individualized coaching or by leveraging firm-wide resources.
  • Facilitate effective practice group communications, including meetings, updates, and dissemination of key information.
  • Cultivate trust and collaboration across practice groups and with administrative leaders, attorneys, and external partners.
  • Lead teams through organizational change, process optimization, and technology adoption, fostering a culture of adaptability and innovation.
  • Business representative for procurement, development, implementation, and optimization for any attorney-facing technology platforms.
  • Participate in the development and execution of the firm's strategic and business plans.

Experience/Requirements:

  • 5+ years management experience with demonstrated ability to lead, inspire, and develop high-performing teams.
  • Proven experience managing change, building cross-functional relationships, and communicating effectively with diverse stakeholders.
  • Strong analytical, decision-making, and conflict resolution skills.
  • Experienced working knowledge and abilities with project management, change management, and process improvement.
  • 4?year degree required
  • 5 years' progressive expertise in related area required; experience leading company?wide initiatives within a multi?office setting, preferably in a professional services firm environment.
  • Working knowledge of Word, Outlook, Power Point and Excel required; experience in SharePoint and/or Power BI an asset.
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Business Operations Manager / People Manager • Newark, NJ, United States

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