Job Operations Manager

Operations Manager

Element Boulder has an opportunity for an Operations Manager to join our growing team. In this role you will be reporting to the General Manager and performing a variety of leadership responsibilities within the assigned location to ensure timely and accurate test results are delivered. All Operational Leadership positions must be proficient in several core business skills including but not limited to compliance with established safety rules, code of conduct, and company policies and procedures.

The pay range for the role is set between $120k-$180k, depending on applicable experience.

Responsibilities

1. Ensures that safety and quality standards are being met and always maintained within the company's safety and QA programs
2. Experience in a Clinical environment required
3. Responsible for the location safety performance and awareness; spearheads and manages initiatives that drive a culture of safety first
4. Under the direction of the General Manager, is responsible for directing, coordinating, facilitating, and monitoring the daily activities of the lab operations, Study Managers, and Supervisors
5. Provides and sets direction within the lab to ensure that production goals and customer expectations are consistently met in a safe, timely and cost-effective manner
6. Demonstrates deep knowledge of Element Boulder capabilities, processes, and expertise to be able to clearly explain the benefits of Element Boulder testing services to all audiences -- internal and external
7. Effectively inspire and communicate with both direct and indirect reports with the result being a more thoroughly equipped workforce to meet customer needs daily
8. Responsible and accountable to assign direct reporting staff and to indirect departmental decisions to include hiring, performance management, and performance review decisions and execution, and approval of overtime and timecards
9. Work with assigned staff to ensure work schedules are maintained and balanced
10. Maintain an environment of respect and dignity within the department covering employee interactions and problem solving while ensuring work rules are known and followed
11. Consult on various ways of testing requested by the client and provide alternatives and "up" selling with the various add on testing capabilities
12. Advise team on technical issues regarding the successful and timely completion of daily work.
13. Serves as a key member of and contributes to the lab's leadership team in the development and implementation of the lab's strategic direction
14. Key contributor in terms of establishing priorities and allocating resources to ensure that the lab runs smoothly and efficiently
15. Works effectively with lab functional managers and supervisors to develop and maintain positive employee relations

Skills / Qualifications

• Bachelor's degree (BA or BS) from an accredited 4-year college or university in an engineering or technical-related discipline, or a minimum of 7 years of experience in a management role ideally with operations management experience gained in an accelerated-growth organization with a diploma or GED certificate preferred
• Working knowledge of laboratory safety with extensive knowledge of the current suite of testing capabilities
• Proven ability to support and train staff members for the department to meet customers' expectations on testing
• Strong computer skills with basic mathematical skills with the ability to apply concepts of basic algebra and geometry a plus
• Ability to lift <50 lbs. often and > 50 lbs. on occasion and stand on feet for long periods of time
• Technical leadership is vital to the production and operation of assigned tests with advanced working knowledge to operate various testing equipment
• Ability to communicate (written and oral) effectively with clients and colleagues with great attention to detail and timing of results.
• Proven ability to multitask and work under strict timelines
• Strong organizational, problem-solving and conflict resolution skills to effectively establish and maintain two-way communications to understand the needs and concerns of all departments
• Understanding of continuous improvement disciplines such as Six Sigma, Kaizen, Lean Manufacturing, 5S, etc
• Strong project management, analytical and problem-solving skills provide go-to insight into the efficient daily operation of the lab
• Proven track record of success regarding technical competency both inside and outside of the lab

Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 7,500 brilliant minds operating from 200 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws.