Embedded Program Manager

Embedded Program Manager

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

The Embedded Program Manager (EPM) serves as the primary point of contact for Crisis24 within the client's Global Security program. This role is responsible for overseeing daily operations, ensuring alignment with client expectations, and providing proactive risk management and security oversight.

The EPM manages embedded personnel, supports executive protection and security operations, and coordinates directly with client stakeholders to maintain a high standard of service delivery.

The ideal candidate demonstrates strong leadership, operational expertise, and the ability to anticipate client needs. With a focus on collaboration, innovation, and process improvement, the EPM ensures consistent program delivery while fostering trust and long-term partnership between Crisis24 and the client.

Key Responsibilities

• Serve as primary liaison between Crisis24 and client stakeholders.
• Oversee embedded security programs, ensuring alignment with client needs and Crisis24 standards.
• Support executive protection, travel security (domestic & international), and transportation programs.
• Coordinate risk assessments, incident response, and lessons learned for continuous improvement.
• Manage and mentor embedded security staff; ensure proper staffing and certifications.
• Lead planning and oversight for executive details, events, and special projects.
• Partner with internal/external teams to deliver seamless security operations.
• Provide reports, insights, and recommendations to client and Crisis24 leadership.
• Drive program improvements through SOPs, training, and benchmarking.

Qualifications

• Bachelor's degree in criminal justice, security management, international relations, or related field; or equivalent professional experience.
• 5+ years of security management, protective operations, or program oversight in a corporate, government, or military environment.
• Demonstrated experience managing personnel, budgets, and client relationships.
• Prior Law Enforcement exp. required
• Formal training/certification in executive protection and/or protective operations.
• Strong understanding of risk assessment methodologies and global security best practices.
• Exceptional communication, leadership, and stakeholder management skills.
• Ability to manage competing priorities in a dynamic, fast-paced environment.
• Valid driver's license and clean driving record.

Preferred Qualifications

• Experience as an embedded security manager within a Fortune 500 or multinational environment.
• Relevant security certifications (CPP, PSP, CEM, EP-specific credentials).
• Emergency Medical Responder (EMR) or higher medical certification.
• Multilingual fluency.

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.