The manager's primary role is to ensure the salon's profitability, ensure guest satisfaction by using the 360 Service Experience and generate an enthusiastic and professional environment where employees are continuously inspired through effective leadership, to do their best and to be successful. The manager must be a constant role model for all employees and have the ability to inspire, respect and creativity understand the Supercuts Operating Principles and Brand Promise, and effectively execute these principles at all times.
In addition to the duties outlined in the Shift/Assistant and Intern Manager, the Salon Manager is also responsible for:
Strong 360 Service Experience and technical skills
Effective ability to coach, lead and inspire others
Business management skills such as but not limited to: goal setting, scheduling, cash handling, reporting, etc.)
Lead by example
Outstanding communication skills and email etiquette
Effective time management and organization skills
Professional appearance and presence
Flexible availability
Current Cosmetology license or Barber's license and manager's license if applicable per state cosmetology laws
Salon Manager • Carlsbad, CA, United States
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