Assistant Clinical Manager

Assistant Clinical Manager/Program Administrator

The Assistant Clinical Manager/Program Administrator is a first line manager who, in collaboration with the Clinical Manager, directs nursing care and coordinates resources for a specified unit and performs administrative activities while providing leadership and support to staff.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another. By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.

Responsibilities:

Areas of major responsibility include: Patient Focus; Human Resource Management; Financial Management; Departmental/Organizational Support; and Clinical Practice Management/Development. The related values of each major area of responsibility are:

• Patient Focus Core Behaviors: The Assistant Clinical Manager collaborates and supports the health care team in the delivery of quality and fiscally responsible patient-focused care as evidenced by:
• Providing/directing nursing care throughout the life span with consideration of the aging process, developmental and cultural patterns in each step of the nursing process.
• Identifying and allocating environmental, technical, personnel resources needed to meet the need of patients, family and colleagues.
• Participation in quality assessment and improvement programs in order to evaluate effectiveness of care delivered.
• Enhancement of unit behaviors through encouragement of education, implementation of new concepts and technology.
• Providing leadership in the development of policies, procedures, standards of care and critical paths to promote positive patient outcomes.
• Human Resource Management Core Behaviors: The Assistant Clinical Manager is responsible to facilitate, stimulate and evaluate human resources to provide quality, cost efficient patient care as evidenced by:
• Staffing the patient care unit to meet patient's needs based on the patient classification system and resources available.
• Documentation and communications of staff performance with recommendations for quality and growth.
• Interdisciplinary collaboration to foster staff development.
• Development of unit staffing schedule to provide a fiscally sound and safe staffing pattern which meets patient and family needs and expectation.
• Conducting informational staff meetings to provide a positive environment conducive to change and progress in the health care field.
• Identifying staff educational needs and works with the Clinical Manager and Unit Teacher to promote learning.
• Identifying and resolving nursing care conflicts related to the unit.
• Contributing to unit staff appraisals and developmental goals.
• Assist in the credentialing process and assesses compliance to unit standards.
• Collaborates with Nursing Faculty and students to meet educational needs.
• Respect for Rhode Island Hospital policies, procedures including union contracts and standards of practice.
• Participating in staff recruitment and retention.
• Implementation of disciplinary action with respect to Rhode Island Hospital Personnel, Policies and Procedures.
• Financial Management Core Behaviors: The Assistant Clinical Manager effectively utilizes resources to develop cost efficient delivery of high-quality services as evidenced by:
• Critical Path development and utilization that provides quality cost-efficient guide to patient care.
• Encouragement of financial conscientious staff with stimulation to participate in development of cost-effective ideas and plans.
• Assist in the development of capital and operational budgets defined for the unit.
• Encouragement of staff to develop and implement new concepts and technology into nursing practice.
• Develop unit staffing and scheduling to maximize personnel talent and potential.
• Departmental/Organizational Support Core Behaviors: The Assistant Clinical Manager is responsible to contribute to the organizational plan for development of short and long-term goals as evidenced by:
• Providing unit management coverage in collaboration with the Clinical Manager.
• Directing and supervising unit staff.
• Identify and resolve nursing care conflict and problems related to the unit.
• Communicating the status of unit operations, activities and issues to the Clinical Manager or appropriate discipline.
• Participating in unit management meetings and recommending fiscal/patient care objectives, standards, and goals.
• Chairing unit staff meetings in collaboration with the Clinical Manager.
• Collaboration with nursing faculty to facilitate students to meet educational needs.
• Participation in the formation of policy, procedures, standards.
• Participation on organizational committees.
• Compliance to JCAHO standards.
• Clinical Practice Management/Development Core Behaviors: To insure the highest standards of patient-focused care, the Assistant Clinical Manager will assist in the advancement of team participation by assisting the health care team to achieve and maintain clinical excellence, as evidenced by:
• Remaining current on the latest concepts, techniques, and methods relative to areas of responsibility.
• By demonstrating flexibility and recognizing the needs for the overall organization.
• Collaborating with the health care team to foster communication with patients sand family members to facilitate positive patient outcomes and discharge planning.
• Participation in professional organization. In the role of Specialty Coordinator, is responsible for the operational, financial and communication efforts as in the performance of:
• Reviews daily schedule of surgical procedures, assesses patient care needs and assigns staff accordingly.
• Collaborates with anesthesia floor coordinator to provide timely appropriate care to add-on patients based upon acuity.
• Coordinates with specialty coordinators to support development and implementation of department specific improvements/goals.
• Ensures that cases start at scheduled time and turnover times are within defined parameters. Provides report to OR Committee on a monthly basis.
• Responsible for efficient utilization of clinical and ancillary staff; monitors overtime and sick time.
• Participates in development of department operational and capital budgets with specific emphasis on global needs of department.
• Keeps coordinators, staff and PACU apprised of schedule changes and pertinent information in a timely fashion.
• Keeps anesthesia floor coordinator informed about staff as it relates to completion of surgical schedule.
• Inform surgeons about schedule changes impacting their scheduled time.
• Communicates frequently with patient significant others in the waiting room.
• Responsible for communicating relevant schedule information with off shift and weekend staff.
• Verbal/written communication is simple, direct and clear.
• Meets daily/or as needed with Clinical Manager to communicate daily plan and to discuss issues/needs: i.e., equipment, personnel, surgeon needs.

Performance Standards:

• Ensures equipment is maintained in proper working order and that malfunctioning equipment is removed from use and repaired or replaced.
• Ensures compliance with departmental and regulatory standards i.e., AORN, JCAHO.
• Ensures safety checks are done on schedule i.e., crash carts, autoclave testing, etc.
• Daily clinical assignment based upon staff level of experience and patient acuity.
• Assignment of staff to projects/committees to support department strategic and quality plans sand follows through to ensure completion.
• Investigates and documents concerns regarding personnel.
• In collaboration with Clinical Manager counsels staff when requested and indicated and implements disciplinary steps when appropriate.
• Has input into and/or hires/terminates staff; performs performance reviews for all ancillary staff and has input into clinical staff evaluations.
• Is responsible for ensuring appropriate timely and accurate use of incident reports, collating reports and developing a monthly report.
• Assists with developing/maintaining policy and procedures.
• Is able to recognize trends and discusses trends with Clinical Manager.
• Management Commitment is visible, accessible and credible builds positive working relationships. Is actively involved in supporting staff i.e., by assisting with room turnover, coffee and lunch breaks etc.
• Morning report; timely schedule information sharing.

Minimum Qualifications:

• Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.

Qualifications-Education: